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Southside Kia - Service Center

Jacksonville, FL

4.7
460 Reviews

460 Reviews of Southside Kia - Service Center

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March 09, 2023

Went to dealer thinking my engine was shot. Turns out all it was just a computer update. They were all very friendly and I felt that I wasn't being taken advantage of. Reilly Mickey went over a More

by T_A_MUIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
March 02, 2023

My service was amazing. When I arrived I was greeted in and asked if I needed help. I was then directed to service area that’s where I met Tommie Mercer . He was respectful More

by Cowart.alesha0989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2023

Purchase was great nearly two years ago & the service has been superb because my service rep is named Tommie Superman Mercer. This guy is the best especially when he wears his S across his chest. Thanks Tomm More

by L.D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2023

I went in for my oil xhange and received excellent customer service with Anthony Grant. More

by Vgryvl012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2023

Robert and Matthew were great, taking care of my tire balancing and mounting needs and making sure I was kept updated on the progress. More

by HallFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert, Matthew
February 10, 2023

How to go about this review. 1) Bought the “tire certificates” from Discount Tire about 2 months ago, with no issues whatsoever. They inspected my tires, said they were fine (all More

by Black24Mazda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parts Manager
February 06, 2023

Carisa Soto was great and very knowledgeable about tires. I ended up buying all 4 new tires. More

by Sassytweety
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

We called in to get Oil Changed and was advised that we would be a walkin. nGot tyhere and our Tech Carisa Soto was there and we left the car in her good hands. She took care of everything!! We were in an More

by WABee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GLENN LEPKOWSKY
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

Great Customer Service! I appreciate the quick feedback to all of my questions without hesitation when it came to getting my vehicle taken care of. More

by Quentin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 29, 2023

HANDS DOWN TO CORISSA. ...IN YOUR SERVICE DEPARTMENT!!!! She took VERY VERY VERY VERY VERY VERY VERY GOOD CARE OF ME! I had been to Kia Service Dept...a total of 5-6 times. More

by Ms'Kenia
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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