Southside Kia - Service Center

Reilly Mickey was an amazing service advisor. He fit my car into his schedule and even looked up if I had any warranties for the work that needed to be done. He kept me in the loop with everythin He fit my car into his schedule and even looked up if I had any warranties for the work that needed to be done. He kept me in the loop with everything going on with my car while it was at the shop. He was simply the best and the most amazing. More

I'm always satisfied with the service. Riley is always very polite and professional. The staff are great. Riley is always very polite and professional. The staff are great. More

Warranty work done quickly, Sheldon Smith made sure that everything was taken care of. Including us! everything was taken care of. Including us! More

Reilly Mickey took “Excellent Care” of our car while being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 hour! Awesome service and great communication from Reilly was unexpected but certainly appreciated! Great customer service is standard at Southside KIA in Jacksonville Florida! I have had zero issues with anyone at the dealership since the first 5 minutes that I walked onto the property. I can not give any higher recommendation to anyone else who may read this. Southside KIA in Jacksonville Florida is by far the best car dealership I’ve ever dealt with in my 67+ years of life! I am a customer who has bought 2 cars from them and I am very pleased with my experience with Reilly Mickey in service and our salesman Nick Kroll, as well as the financial advisor Tony. The floor manager was awesome as well. The Southside KIA team in Jacksonville Florida is an amazingly awesome group of people who have a great focus on customer service!!! More

Top of the line customer service from Belle B! !! As always she not only exceeds expectations but surpasses them. From keeping me informed on the parts that I'm waiting for, to the updates on the s !! As always she not only exceeds expectations but surpasses them. From keeping me informed on the parts that I'm waiting for, to the updates on the servicing of my vehicle including a video to letting me know as soon as my vehicle is ready for pickup so I can plan accordingly. Then the next day she's checking up on me to make sure all is well and we are completely satisfied with our visit. Belle B is amazing and is truly an asset to Southside Kia! More

Excellent customer service by Anthony! He kept me informed and was very knowledgeable of what I needed. He kept me informed and was very knowledgeable of what I needed. More

The service was great. Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her help. More

Excellent customer service. Anthony was very knowledgeable and kept me informed of status of my vehicle. What a breath of fresh air to receive this type of service! Anthony was very knowledgeable and kept me informed of status of my vehicle. What a breath of fresh air to receive this type of service! More

They have turned a new leaf great customer service now days especially Mr. Sheldon Smith who helped assist me with my car getting serviced and the process and all that entails. Be prepared to wait for you days especially Mr. Sheldon Smith who helped assist me with my car getting serviced and the process and all that entails. Be prepared to wait for your service to be completed. I didn’t know an oil change takes 3- 4 hours now that’s about the only down fall especially if it’s around lunch time or coming after lunch appointments. Get in early if you can. More

Sheldon Smith did an excellent job of overseeing the repair of my vehicle and keeping me informed as the repairs were made. I trust his judgment and will only bring my Optima to Southside Kia because of repair of my vehicle and keeping me informed as the repairs were made. I trust his judgment and will only bring my Optima to Southside Kia because of his commitment to customer care. More