Southside Kia

Not happy on how a dealership can't finance someone after they ran credit reports so many times. First time ever happen to me here. after they ran credit reports so many times. First time ever happen to me here. More

Worst experience ever! I was called a lair by Chuck Golden. I was intimidated in the office by Chuck and Rick to make me sign a second contract which I had signed one already for a purchase of a new Ki Golden. I was intimidated in the office by Chuck and Rick to make me sign a second contract which I had signed one already for a purchase of a new Kia 2014. After 10 days of signing the contract of my new car I was told that the pay off of my Kia 2012 that I was trading in (wich i bought it new in that same dealership) had a different pay off, in the amount of $1391.70 difference. They told me how I needed to come up with this money because is was not going to come out of their pockets (Chuck's and Rick's). Chuck called me lair and walked out the office. They took advantage of my ignorance in that matter. I called Chris the day after to let him know how bad my experience was and his answer was "just come over and I'll fill up the tank with gas". Chris was more concerning in selling insurance car than doing his job. Shouldn't they supposed to check the numbers before I leave the dealership, isn't their job and not mine to have the right information before they close a deal? They were totally irresponsible and unprofessional. More

Bill was very friendly and prompt for arrival and pick-up. He was well aware of the most direct routes and got me to work quickly and back to my vehicle later very easily and before rush hour. Hi pick-up. He was well aware of the most direct routes and got me to work quickly and back to my vehicle later very easily and before rush hour. His service was greatly appreciated and is what allows me to have my vehicle serviced on that side of town more conveniently. More

Bill was very professional. As soon as I walked in service department he introduced himself, told me what he does for Kia, and said he was here to help me if I needed. He was super friendly and I high service department he introduced himself, told me what he does for Kia, and said he was here to help me if I needed. He was super friendly and I highly appreciated his courtesy. Pleasurable experience all the way around! More

Friendly service, always helpful! Even down to the courtesy rides, bill young is awesome! Sometimes they look a little overworked but they handle it well! courtesy rides, bill young is awesome! Sometimes they look a little overworked but they handle it well! More

Bill was the Courtesy driver at Orange Park Kia when I first met him. I was so pleasantly surprised to see him now at Southside Kia. He is very friendly, courteous & professional. Love that he's over h first met him. I was so pleasantly surprised to see him now at Southside Kia. He is very friendly, courteous & professional. Love that he's over here now!! More

My purchasing experience was by far the easiest and friendliest experience. From the moment I stepped on to the lot the salesman did everything to help my decision making process easier. I didn't fee friendliest experience. From the moment I stepped on to the lot the salesman did everything to help my decision making process easier. I didn't feel rushed or influenced to make a purchase. He handled me very professionally and respectfully. He dedicated an ample amount of time to ensure that I was given the best rate available. I would/am going to recommend Southside Kia to all of my family and friends! More

Unbelievable customer service, very helpful, went out of his way to ensure that my experience was flawless. Thanks so much for all you guys do!!!! his way to ensure that my experience was flawless. Thanks so much for all you guys do!!!! More

Staff was very understanding for the purpose of my visit to trade for lower owner cost compared to my current car. The friendly staff listened to my desire to learn more about the Soul. The entire team educ to trade for lower owner cost compared to my current car. The friendly staff listened to my desire to learn more about the Soul. The entire team educated me on the benefits of owning the Soul and worked to make the "numbers" work to achieve my goal of lowering owner cost. The car was immaculately prepared and the infotainment system set up for my use. The overall experience was great. I got the Soul with the options I wanted and at the cost I targeted. The car is a head turner and I will return for scheduled maintenance. I will recommend this dealership and staff. More

Mr. Young was very cooperative and worked diligently to make sure that my schedule was met. He rearranged his schedule to meet mine. He was pleasant and professional in the performance of his duties. make sure that my schedule was met. He rearranged his schedule to meet mine. He was pleasant and professional in the performance of his duties. More