Southside Kia

awesome experience! Very friendly, great buying experience. Very military friendly too. They worked with us to make sure we got the best deal we could and I absolutely Very friendly, great buying experience. Very military friendly too. They worked with us to make sure we got the best deal we could and I absolutely love my new car! Great service! Would definitely recommend to anyone! More

Fabulous Sales and First Rate Service Zack Griffith was my Sales Person and has become like a son to me! He works for every client as if they are the only person buying and WILL sell Zack Griffith was my Sales Person and has become like a son to me! He works for every client as if they are the only person buying and WILL sell them a vehicle when it does not seem possible. The Finance department is awesome and works magic as well. Zack is honest and trustworthy, a rarity in automobile sales! More

Cannot fix a problem, after 6 weeks! We have had the TPMS Module error light come on our 2012 Kia Sedona since new. Randomly. Lasts 5 miles or so, then off. Happen when full family is in, We have had the TPMS Module error light come on our 2012 Kia Sedona since new. Randomly. Lasts 5 miles or so, then off. Happen when full family is in, and on the highway mostly. Now this is not the low pressure warning. This is the error saying the system does not work that checks it. We reported it every oil change and in the 30 minutes they had it, could not duplicate it. When we explained to yet another and albeit friendly service manager, we were offered a discount on a rental car if we wanted to leave it for an extended time. A few calls to corporate, and we were given a micro SUV Certified used SUV loaner, and we left it. 2 weeks into a laundry list of repairs, we were directed to return said loaner, and pick up another. This one was chain smoked in, and promptly returned for another one. About 3 weeks into the repairs, we were told it was fixed. TPMS module replaced, along with an AC compressor (#2), front grill, as well as backup sensors were all replaced, and transmission reflashed in a series of "this is all that is broken on this car". 20 minutes later, and at home, we determined the backup sensors were not fixed, and only 1 worked. Back it went, and home with micro SUV #3 again. A month and a day after initially dropped off we got it. They even repainted our rear bumper, as their tech scratched it replacing the sensors. Fast forward 500 miles. TPMS Module error light on. Happens 2 times in 2 weeks. We take it in. I told corporate we needed a Sedona size minivan. We got a Mazda 5 from Enterprise. A miniminivan. Unusable for the family, we parked it for family use. Nearly 2 weeks later, they gave up, said could not duplicate. Found in 75 miles, 1/4 tank was used, and when we got our van, it was on fumes, gas light was on! They did not drive it much at all, they idled it in front of the shop! A random error that comes on at highway speed with people in it means you should probably drive it on the freeway with people in it. They also went into the drawers and bins in the van, and found a GPS, and passive aggressively blamed it for causing the light, even thought it was not used for months. The dealer does not care. Corporate closed the case, even though I have photo proof of the light on. They will sell you a car, but do not expect them to fix anything without breaking other stuff, and going through your car without asking. More

review no one acknowledge me when i first came in. took them forever to help me. overall they were all friendly and tried to get me in the best car no one acknowledge me when i first came in. took them forever to help me. overall they were all friendly and tried to get me in the best car More

Fantasti Shopping experience! My wife and I are in the market for a new car for our daughter and deciding between three automobile manufactures. We visited Southside Kia, in Jacks My wife and I are in the market for a new car for our daughter and deciding between three automobile manufactures. We visited Southside Kia, in Jacksonville, Florida on May 25, 2014. Our salesman, Lewis Carter, was very knowledgeable, courteous, helpful, understanding and above all, no pressure sales! If we choose a Kia we will return to Southside kia and purchase our car from Lewis Carter. Regards. Mr. and Mrs. Glenn Robinson More

Thanks I am a very hard person to handle, and they were so friendly and helpful throughout the entire process! I would recommend them highly. Thanks I am a very hard person to handle, and they were so friendly and helpful throughout the entire process! I would recommend them highly. Thanks More

Poor customer service I went to Southside Kia twice and 8 months this salesman called me for 2 weeks telling me that he had a deal done we got to the dealership and it was I went to Southside Kia twice and 8 months this salesman called me for 2 weeks telling me that he had a deal done we got to the dealership and it was all a lie. This isn't the first time he's done this I wouldn't recommend him or this location they tell lies More

TIME LENGTH LEWIS WAS A GOOD SALES PERSON. I DO NOT BLAME HIM FOR THE LATE DELIVERY OF THE CAR BUT I WASN'T AGREEING WITH THE TIME LENGTH IT TOOK FOR IT TO ARRIVE LEWIS WAS A GOOD SALES PERSON. I DO NOT BLAME HIM FOR THE LATE DELIVERY OF THE CAR BUT I WASN'T AGREEING WITH THE TIME LENGTH IT TOOK FOR IT TO ARRIVE TO JACKSONVILLE. AND I ALSO THOUGHT THE CAR WAS A LITTLE OVER THE PRICE. THE CAR WAS PRICED AT A 2014 PRICE AND THE CAR IS A 2013. I DO APPRECIATE THAT THE CAR DEALERSHIP DID GO OUT THE WAY A LITTLE JUST TO GET THE CAR. I WILL STILL RECOMMEND ANYONE WHO'S HAVING TROUBLE GETTING A CAR. More

Buyer BEWARE SCAM ARTIST Unprofessional, manager that has no people skills. Go some where else!!!! They don't answer calls and they scam artist. Please read, and look before y Unprofessional, manager that has no people skills. Go some where else!!!! They don't answer calls and they scam artist. Please read, and look before you leap!!! Buy a car here and then get yelled at by the manager CHUCK and scammed by RICK. More