Southside Kia

Always Reliable I have been bringing my car here since I bought it 5 years ago, they are always efficient and even though they are always busy, I get my car done by t I have been bringing my car here since I bought it 5 years ago, they are always efficient and even though they are always busy, I get my car done by the time I expected it or sooner. More

Amazing service I had car trouble so I brought my car to Southside, it was my first day of my new job and my car decided to not start. I was able to make it to Souths I had car trouble so I brought my car to Southside, it was my first day of my new job and my car decided to not start. I was able to make it to Southside to get it serviced. I needed to get to work and they were estimating about an hour wait to figure out why my car didn't start in the first place, I didn't have the time to wait so they drove me to my job that was about 20min away with traffic and then came and dropped off my car to me! I was so grateful for have Reinaldo as my service provided for the day and helping me in my situation, More

Great I'm so happy to be a customer of Southside Kia. They value their customers and have awesome service. Good job with the due diligence. I'm so happy to be a customer of Southside Kia. They value their customers and have awesome service. Good job with the due diligence. More

Reinaldo Caraballo Service Advisor is awesome I haven't had the pleasure to deal with any of the salesman representatives but if they are like any of the personnel in the service department that m I haven't had the pleasure to deal with any of the salesman representatives but if they are like any of the personnel in the service department that means to me they have a great team and I'm looking forward to my next visit. Thanks to Reinaldo for providing me with the necessary information I will need to maintain the upkeep on my used 2012 Kia Optima. Also thanks to all those who are a part of the Service Department Team at Soutside Kia Jacksonville Florida. I will be back. More

Excellent Friendly staff, very knowledgeable. Excellent service! I could not ask for a more pleasant getting along with updates in my car! I would definitely re Friendly staff, very knowledgeable. Excellent service! I could not ask for a more pleasant getting along with updates in my car! I would definitely recommend anyone with a Kia to go to them! More

Wonderful customer sevice Let's face it, tires and service are expensive. There is no way around it. Yesterday, I took my Kia in for servicing expecting to be it to be a drop Let's face it, tires and service are expensive. There is no way around it. Yesterday, I took my Kia in for servicing expecting to be it to be a drop off, as it always has been in the past. Unfortunately, my ride was unavailable at the last minute, so I waited for the repairs to be completed. I was pleasantly surprised at the clean waiting area and restrooms. The personnel were polite and kept me updated on the progress of my services. Although I would rather have gone to brunch, they made a three hour wait nearly fly passed. More

Happy Soul This is my first, fastest and reliable service on my Kia in and out within a hour including a complimentary car wash. Got service! Got Soul! Family, f This is my first, fastest and reliable service on my Kia in and out within a hour including a complimentary car wash. Got service! Got Soul! Family, friendly service department. More

Dependable Service Department! When you live in Florida and hear a noise when you turn your AC on, you can't help but to think the worst. Southside Kia took all that stress away. When you live in Florida and hear a noise when you turn your AC on, you can't help but to think the worst. Southside Kia took all that stress away. Ray, our service adviser, took care of our warranty information while the service department diagnosed the problem. I don't know who actually worked on my car, but "Thank You!" We were treated well, and our AC is quiet and blowing cold! More

Great Service Dept. I was kept informed and the service was excellent. Service was provided in a timely manner and staff was friendly and courteous and my kids loved the I was kept informed and the service was excellent. Service was provided in a timely manner and staff was friendly and courteous and my kids loved the complimentary snacks and wireless internet access. More

OUTSTANDING A few months ago, the compressor in my vehicle went out. I was told by Orange Park Kia, that I would have to pay $500+ to get my vehicle fixed. When I A few months ago, the compressor in my vehicle went out. I was told by Orange Park Kia, that I would have to pay $500+ to get my vehicle fixed. When I asked if this service would be covered under my warranty, I was told no. So, I went to Southside Kia for a second opinion. They took my car back and looked it over. Before they came back to tell me the diagnosis, they had already ordered the part and were preparing a vehicle for me to use while my car was being serviced. The service that I received was GRADE A and even though I live closer to Orange Park Kia, I travel 30 mins to Southside Kia for any service that is needed. I just recently visited Southside Kia for an oil change on 8/15/2016. When I told the service manager how far I traveled and why, he was amazed and thanked me for my service. More