Southside Kia

After a bad history with Southside Kia Everything seems to fall in place with everyone there. Better customer service, communication is a lot better...which was something that they were lac Everything seems to fall in place with everyone there. Better customer service, communication is a lot better...which was something that they were lacking when I was there in May. I'm very happy with the service all around. Well done! More

Great Service at Southside Kia. Fast Friendly and Efficient Service with no pressure. I have my oil changes there and they advised they I need an alignment the first time. I did not Fast Friendly and Efficient Service with no pressure. I have my oil changes there and they advised they I need an alignment the first time. I did not get it then and they didn't pressure me like some places do. They let me schedule it on my on time which is great. I will continue to get my car service at Southside Kia, Scheduled an appointment for alignment on November 12th. More

Happy with my Kia Soul Good experience each time. Always get flyers and emails with super deals on service even oil changes. Nice area to wait with free refreshments and eve Good experience each time. Always get flyers and emails with super deals on service even oil changes. Nice area to wait with free refreshments and even massage chairs. More

Kia maintenance Bought 4 tires and a rim. Bill came to the estimate I had received. It did not seem to include the discount coupon though. Although they said it was d Bought 4 tires and a rim. Bill came to the estimate I had received. It did not seem to include the discount coupon though. Although they said it was discounted. Car was complete at the time they promised. My service advisor was Reynaldo c. I will definitely go back to that location. More

Car buying jitters I bought a 2016 Kia Soul today after a 13 year hiatus. I worked with Raymond and found him to be very polite, professional and accommodating. He exp I bought a 2016 Kia Soul today after a 13 year hiatus. I worked with Raymond and found him to be very polite, professional and accommodating. He explained the features of my new car and said he would get me a great deal, and he did. I was dreading buying a new car, I didn't want to deal with the hassle of the dealership or the "car salesman". I found the entire process relatively painless and would definitely recommend Southside Kia to anyone looking for a new or used car. Thank you so much!! More

Worst in customer service Thus dealership sold me my KIA Sorento over a decade ago. That was back when this place was professional, friendly and stood behind their work & warra Thus dealership sold me my KIA Sorento over a decade ago. That was back when this place was professional, friendly and stood behind their work & warranties. I've since had many dealings with the service department and it's been a long, frustrating nightmare. They did not honor their warranty and had my vehicle for several months (I bought an Acura in the interim and will only buy Acura now because Duval Acura is a cut above the rest) and refused to work with us until we decided to contact a lawyer. We now have the Sorento back with a new engine, but what an ordeal! Do not do business here. More

Motor Replacement I own a 2012 Kia Sorento and on the way to vacation in Panama City my motor went out and had to be towed to Kia. At that time I spoke with Ray who ass I own a 2012 Kia Sorento and on the way to vacation in Panama City my motor went out and had to be towed to Kia. At that time I spoke with Ray who assured me that it would be fixed and returned to me as soon as possible. I then spoke to Cory who went to bat for me to get my motor replaced even though the warranty was out. Kia was gracious enough to replace it with no troubles and once it was replace it returned it runs better than ever. More

Great service Brought my 2016 Kia for a oil change. Fast and quick service. Told them a few issues I thought it had and they were more than according to me by check Brought my 2016 Kia for a oil change. Fast and quick service. Told them a few issues I thought it had and they were more than according to me by checking it out. More

Would recommend to all my friends and family I am very pleased with the purchase of my 2016 Sportage. She drives great, very roomy, slick body style and keeps me smiling. Last week was my first t I am very pleased with the purchase of my 2016 Sportage. She drives great, very roomy, slick body style and keeps me smiling. Last week was my first time bringing her in for service and I will say the experience was great! I will definitely recommend KIA to all my friends and family! More

Outstanding Service Department Brought in our 2016 Soul for it's 6 mo 2038 miles oil change and service. Great service staff Reinaldo Caraballo was awesome. Jim Claytor Brought in our 2016 Soul for it's 6 mo 2038 miles oil change and service. Great service staff Reinaldo Caraballo was awesome. Jim Claytor More