Southside Kia

Beware of the service department We have been taking our sorento here for the past few months to have the routine maintenance which has been average it's self. They say there oil chan We have been taking our sorento here for the past few months to have the routine maintenance which has been average it's self. They say there oil change service includes a wash and vacume they have ran it through the quick car wash they have but they have never vacuumed the floors. Now god help you if you need a part. The little latch that you pull up to get to the 3rd row broke and at our last oil change we told them about it and they said they would order the part and call me when it got in. Ha a few weeks pasted and no call. I called and spoke to a girl that I guess was having a bad day and was informed there was no record of them ever ordering anything. So she put the order in again. Weeks pass still no call so I call again guy in the parts dept looks it up and the part has been in for a week and no one called. So I make a appointment to have it installed at 9am. 2 hours later they pull it around and say they don't see a problem I have to walk out and show them where it was broke. They pull it back around for another 2 hours and tell me they have to take the whole seat apart. This service department has been the worst experience I have ever had with a dealership in my life. I would recommend driving to another city to have your Kia serviced. More

Services department My experience today at South side Kia was great. Reinaldo was very attentive and informative about the services done to my husbands kia. He is very fr My experience today at South side Kia was great. Reinaldo was very attentive and informative about the services done to my husbands kia. He is very friendly and he is someone I would recommend to my friends and family for all there car needs. Thank you so much for getting me and out in a timely manner. More

Truly A Blessing! Mr. Leo Foster was Absolutely Wonderful! He really was a blessing to me. The process was smooth, fast and easy. Thank you soo much for everything! Mr. Leo Foster was Absolutely Wonderful! He really was a blessing to me. The process was smooth, fast and easy. Thank you soo much for everything! More

New car !! I purchased a brand new 2016 Kia soul, they have been the nicest people I have ever talked with about concerns and service, outstanding service depart I purchased a brand new 2016 Kia soul, they have been the nicest people I have ever talked with about concerns and service, outstanding service department who are very knowledgeable I'm so fortunate to be a part of the Kia family! More

Terrific customer service and friendliness Southside Kia not only offers exceptional customer service but the staff are extraordinarily friendly. Even though they are always quite busy, they d Southside Kia not only offers exceptional customer service but the staff are extraordinarily friendly. Even though they are always quite busy, they do their best to see each customer in a timely fashion if possible. I am always greeted before I step out of my vehicle, and I'm always escorted back to my vehicle after service has been provided. I highly recommend not only Kia in general, but specifically this dealership. More

Wonderful Service!!! I am very pleased with the service ererytime I visit. They are awesome people. Especially Ray and I believe her name is Andria. I have been coming he I am very pleased with the service ererytime I visit. They are awesome people. Especially Ray and I believe her name is Andria. I have been coming here since 2012 and they always show great respect and wonderful customer service. Keep up the great work! Thanks More

Extremely satisfied I've been buying KIAs since 1997. The service provided is always excellent. The staff is very kind and helpful. I plan to continue my service needs I've been buying KIAs since 1997. The service provided is always excellent. The staff is very kind and helpful. I plan to continue my service needs with Southside KIA. More

Kia service Service was okay. They had refreshments. Staff was nice and friendly. It's the wait time that is annoying but they did have a TV. Service was okay. They had refreshments. Staff was nice and friendly. It's the wait time that is annoying but they did have a TV. More

Always a great team This is my second Kia from Southside Kia. I've always had a great experience when I've been at the dealership, whether for service out to purchase a v This is my second Kia from Southside Kia. I've always had a great experience when I've been at the dealership, whether for service out to purchase a vehicle. Today I brought in my 2016 Kia Soul: Got my first oil change for free. They fixed another little problem Johnny on the spot. Washed my car and I'm getting free gas! Ray in the service dept is awesome! Thanks Guys! More

Wow..Great experience Excellent service I couldn't ask for a better dealership. I am a previous Toyota owner and currently have only my Kia Soul for only 3 months and I cou Excellent service I couldn't ask for a better dealership. I am a previous Toyota owner and currently have only my Kia Soul for only 3 months and I couldn't be happier. The people in the service department treat you with the utmost respect and kindness and I just could not be happier with the way I was treated for my very first oil change. More