Southside Kia

Anthony was exceptional in his care, attention, and information. He made the entire experience for me. information. He made the entire experience for me. More

Excellent same-day warranty service. Tommie Mercer was the service rep and kept me up to date on car’s status. Really appreciated the car being detailed before pick up…unexpected and rea Tommie Mercer was the service rep and kept me up to date on car’s status. Really appreciated the car being detailed before pick up…unexpected and really appreciated! More

Tommy Mercer, made my experience at the dealer awesome,customer service was a five star rating awesome,customer service was a five star rating More

I have been a customer of Southside KIA for many years. I started as a service customer and the purchased. The service department is by far the best in my opinion. Tommie is awesome, he’s always on top of I started as a service customer and the purchased. The service department is by far the best in my opinion. Tommie is awesome, he’s always on top of my requests and provides updates regularly. I have owned several KIA products and have used other dealerships in other states and in the Jacksonville area but I’ll never use another one! Southside KIA is the best More

As always Tommie is amazing! !! He gets my vehicle in for service, answers any and all questions I have and is very professional. This is the only Kia dealership I will go to beca !! He gets my vehicle in for service, answers any and all questions I have and is very professional. This is the only Kia dealership I will go to because of the amazing service I receive every single time....thank you Tommie!!! More

Andy and Bo were very attentive. I truly felt like they cared about the safety and wellbeing of my car. They both explained things in a manner that made me, someone with no mechanica I truly felt like they cared about the safety and wellbeing of my car. They both explained things in a manner that made me, someone with no mechanical experience, easy to understand. I will always go back to Southside Kia because they never fail to disappoint! More

Carisa always takes of me when I come in and can always ask her a question to see if something is covered under my maintenance plan. ask her a question to see if something is covered under my maintenance plan. More

From calling in to setting up my appointment to arriving immediately tak3n care of. Receiving a promise time to checking in with all waiting customers throughout the process to calling my name telling me my immediately tak3n care of. Receiving a promise time to checking in with all waiting customers throughout the process to calling my name telling me my vehicle is completed as promise & returned to me cleaner than when I dropped it off. Thank you Tommie Mercer. From L.D. Happy Holidays Sir More

Great group of folks in the service department. They get me in and out and check what my car may need They get me in and out and check what my car may need More

Wow I can't say enough great things about this Kia service! I am military so therefore travel around and move quite a bit and have dealt with many service shops. This one by far has been the best over service! I am military so therefore travel around and move quite a bit and have dealt with many service shops. This one by far has been the best over the last 20 years. We're on our 4th Kia in the family now. Southside Kia has gone above and beyond many times. The waiting area is stocked with coffees, goodies, tv and very clean. I have utilized the complementary van service to run errands or have lunch while being serviced, all the drivers are friendly and courteous. The best part is the scheduling and I spend very little time waiting, everything is super efficient! BIG THANK YOU TO Reilly Sean Mickey and Tommy Mercer! Outstanding! More