Back

Southpoint Honda - Service Center

Durham, NC

4.4
133 Reviews

133 Reviews of Southpoint Honda - Service Center

Sort by
June 28, 2023

Gerald Butler at Southpoint Honda took care of my concerns very professionally. Great experience to have things explained so I could understand them. .My much-loved CRV is oiled up and road ready. Pl More

by NERISSAWILLIAMS1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerald Butler
June 28, 2023

Staying connected to service technician and shuttle service picked me up when I needed a last minute ride from my house to the servicing dept More

by TOMKAT1998
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis - 4 stars
June 28, 2023

Unacceptable service. Appointment for 10:45. Arrived early. Four hours later service had not started. More

by PUREJOYV
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Briana
June 28, 2023

The staff is friendly and cares about my car and me. The car service is always well done. More

by PATRICIAT1224
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Henao
June 28, 2023

This sentence exactly fulfills the draconian requirement for fifteen words to have been written here. More

by davidscotwarren
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Karl Prinsep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Melella
June 28, 2023

Clean, efficient, and friendly is my impression of this dealership. I also like that they don’t seem to buckle and dime me. More

by BRIE0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Lavaty and another gentleman who helped out.
June 27, 2023

I’ve had issues in the past with this dealership, but had a good experience with this time. More

by HALEY70
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

I do feel like they want your experience to be desirable and that they intend to meet your expectations. More

by CBALLEN1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett and Thomas in Service department and Dre in Sales also
June 27, 2023

Professional and kind. Kept me posted about the work performed on my car and explained everything in details. More

by cris
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

I am starting to feel more at home and happy with this service department as we previously used Leith Honda in Raleigh before moving here More

by CBALLEN1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett, Thomas (Service) Dre and Jesse and Richard
...
9
...