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Southpoint Honda - Service Center

Durham, NC

4.4
133 Reviews

133 Reviews of Southpoint Honda - Service Center

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June 29, 2023

Very courteous, Thebwork was done quickly while I waited. Nice waiting area for customers and the time passed quickly. More

by RSISSON57
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Joe DeFrancesco is simply the best. Always customer focused, explains in detail what repairs are needed and why, answers all my questions professionally and completely, and is an examp More

by EHJSOLUTIONS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Joe was very nice. More important, my car seat and dash info remained where I left it. More

by KJNRUN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Maya the service writer was courteous and patient in helping me to check in. There was an issue with the tire pressure incorrectly set, and i returned to the garage immediately and she handled the issue More

by nate623a
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Maya
June 28, 2023

I had a great experience, snd Curtis was really helpful. I would recommend him to others. More

by meggenderson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis
June 28, 2023

New, clean, personable staff. The waiting lobby is perfect for customers to work or relax while waiting. The service guys do their jobs..but I believe they do have some integrity. More

by KALMOONS318
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Russell
June 28, 2023

Friendly staff and up front and efficient service. Free shuttle service is very helpful when major work needs to be done. More

by BERTCLERE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ed
June 28, 2023

Looks like the objects seems to make money than providing value. All my previous visits were much better than this one. More

by babuhere
Service Price Transparency
Recommend Dealer
No
Employees Worked With
May
June 28, 2023

On time completion as assured. Smooth process and advise on offers available and their benefits More

by nair.vimal73
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gerald Butler
June 28, 2023

So professional, courteous, good-natured, and spotless! Terrific communication when I pulled in for service and while I waited for my car. Fantastic experience—exceeded my expectations. Bravo! You’ve got a More

by PM
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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