Southpoint Honda - Service Center

Joe showed empathy and concern about my issues which made me more relaxed since I’ve only had the vehicle 21 days me more relaxed since I’ve only had the vehicle 21 days More

We dropped our Honda Pilot off for service and 3 recalls. Charles Melella was our service representative and he was very courteous and professional. He also kept us apprised of the status of our vehicle be Charles Melella was our service representative and he was very courteous and professional. He also kept us apprised of the status of our vehicle because we dropped it off knowing that the recalls would take awhile to complete. Overall my experience with Southpoint Honda Service was a good one. More

I'm getting bad right now because I purchased a prepaid service contact with me new 2023 Honda CRV which was to cover regular maintenance. Now on my first service visit I still spent over $300 on rotation service contact with me new 2023 Honda CRV which was to cover regular maintenance. Now on my first service visit I still spent over $300 on rotation and balancing my tires, which is a normal part of service in cars, but is not covered by the service agreement I was sold. So even though I have been happy with your service in the past, this leaves a real bad taste in my mouth, as I was led to believe I was prepaying for the expected service I've got my CRV. That took away a lot of my sense of being prepared. More

The service tech was not very customer friendly but overall the service and establishment is fine. overall the service and establishment is fine. More

The dealership is very clean and provides a comfortable waiting area for customers. I like being able to see my car while it is being serviced. My service provider, Gerald was professional and courteous! waiting area for customers. I like being able to see my car while it is being serviced. My service provider, Gerald was professional and courteous! More

I had great service at Southpoint Honda - the staff does a great job - from the Service Advisers like Joe and Mike to the mechanics, the desk people and service managers I know I get professional and friend a great job - from the Service Advisers like Joe and Mike to the mechanics, the desk people and service managers I know I get professional and friendly service ! More

Southpoint Honda was professional, friendly, and easy to use. The service professional treated me with dignity and respect. use. The service professional treated me with dignity and respect. More

Charlie did a great job in assisting us and she gave an extra effort just to give an excellent customer service. However, we were not happy with the nano ceramic because it was not applied and the car was extra effort just to give an excellent customer service. However, we were not happy with the nano ceramic because it was not applied and the car was dirty when we checked it. The nano ceramic was applied after telling them. More

On line scheduling was easy and efficient. Service person was knowledgeable and clear in discussing with me what services were needed. Service person was knowledgeable and clear in discussing with me what services were needed. More

Joe was so very helpful. My car was supposed to be ready a certain day but wasn’t until 5 days later. He was able to get me a loaner and I was very appreciative. His customer My car was supposed to be ready a certain day but wasn’t until 5 days later. He was able to get me a loaner and I was very appreciative. His customer service and his kind spirit always exceeds my expectation. He’s a reason I would continue to keep coming back. More