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Southpoint Honda - Service Center

Durham, NC

4.4
133 Reviews

133 Reviews of Southpoint Honda - Service Center

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July 21, 2023

Very good service, have no complaints, waiting room is a very nice place to wait. More

by kkfritz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lavaty
July 21, 2023

Russell was great! Will be excited when my fob keys come in from back order More

by YWOODHOUSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
July 21, 2023

Convenient location, appreciate shuttle to mall Hate surveys that require responses of a certain length More

by awilsonl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Papcunik
July 21, 2023

Prompt service and friendly staff. Good setting in the waiting room. I like the env. More

by wh0001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I was scheduled at a certain time and stil there for 2 hours been nice to be taken write away More

by needhambryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Gerald always exceeds my expectations! He is a wonderful ambassador for your company. Thank you for all. More

by iraklionas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald
July 21, 2023

Service was courteous, efficient and the waiting time was reasonable. The service manager was pleasant and professional. More

by pjdestes5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Great service and friendly service staff. Feeling better about buy outside my comfort of purchasing toyotas More

by bob_a_fitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I hope that they will be more considerate with costumers and give more options in repairing the parts rather than quoting with a very expensive amount that is unnecessary. I was happy with the results at th More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Wonderful waiting facilities: clean, great coffee and chairs. The agent kept me up to date on repairs and explained everything thoroughly More

by Brenmanjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name but he was great and I bought a package of oil changes through him
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