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Southpoint Honda - Service Center

Durham, NC

4.4
133 Reviews

133 Reviews of Southpoint Honda - Service Center

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July 21, 2023

Prompt and thorough work, coupled with excellent customer service! Winning combination for returning customers 🥰 Keep up the great work team!! More

by MLALITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Slawson
July 21, 2023

Great customer service and knowledgeable staff providing excellent service and the ride share is a great feature for people working later hours. More

by CBREWI1044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lavaty and Russ
July 21, 2023

Service at this location was great! They were able to service two recalls during my visit, as well as an oil change. My attendant was super attentive, and made sure the entire experie More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

SouthPoint Honda dealership does not rest until there’s a resolution for my car issue. More

by mrs.nmack38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Was able to get an inspection the next day and it went smoothly and I was able to wait while it was done. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Speed
July 21, 2023

Multiple large and comfortable waiting areas. Large and efficient service drop off area area. Good communication from service agents. Very impressed with this new facility. More

by GNACIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
May Ayecha, service consultant, 5 stars
July 21, 2023

Good response time and communication from dealership to client in clarifying work needed in a timely manner More

by brianworley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Disappointed about receiving recommendations for work I just had done. Lowers my confidence in this shop. More

by TOM.VHUBSCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russell
July 21, 2023

Great customer service and friendly atmosphere. I am truly impressed with the new Crown Honda Southpoint Dealership. More

by JERVIN6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Terrible customer service and long wait times. Would it match discount from competitor Honda dealership More

by lexijohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demorio