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Southpoint Honda - Service Center

Durham, NC

4.4
133 Reviews

133 Reviews of Southpoint Honda - Service Center

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July 23, 2023

Service was great, the person who helped us was super nice his name was Brett Papcunik and will let everyone know to come see him! More

by Daniel Zepeda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Papcunik
July 22, 2023

Service ce took way too long and the pager I had didn’t work so I didn’t know my car was done More

by r_schneegold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chance Deal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Front desk woman was very friendly and helpful
July 22, 2023

The staff has been very friendly, courteous and appear to find the cause of the problem versus fixing something just for the sake of it. More

by WHINNIE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald in Service Department
July 22, 2023

Brett was my service rep and he is always so attentive and helpful and informative. More

by TWILLIAMS.TW372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
July 22, 2023

Nice folks, comfy waiting room, wait time longer than I expected but I can understand how busy y'all are, happy with service More

by dwilson9400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ahmad Haidariya
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Sandy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Excellent customer service. Don’t tell me that’s I to have write a certain number of words. Next time I will not answer your survey. More

by STENGERB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerald Butler
July 21, 2023

The rep that assisted me was very pleasant and courteous, unlike the last time I was there. More

by YREZAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

I had Excellent service and wait was as expected. Had an oil and filter change. More

by ajnewtoniii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Haller?
July 21, 2023

I always receive a great and outstanding customer service experience when going to Crown Honda. You guys are the best! More

by MTWILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

Both the service advisor and the assigned mechanic were sensitive to my needs. Each spent time trying to solve my problem. More

by JOHN.SCHWADE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Swarthout
5.0
This rating includes all reviews, with more weight given to recent reviews.
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