Southpoint Honda - Service Center

Service is fast, friendly & they do great work on time…Joe Defransico is THE BEST!!! time…Joe Defransico is THE BEST!!! More

Service advisor Daniel Lavaty was extremely helpful once I pulled into the service drive. Very knowledgeable and insightful. I pulled into the service drive. Very knowledgeable and insightful. More

The Southpoint Honda service center continues to be clean, efficient, and reliable. I did feel a little up sold during my last visit. clean, efficient, and reliable. I did feel a little up sold during my last visit. More

Joe DeFrancesco was excellent to work with! He was knowledgeable; service completed on time! Hope to work with him again! He was knowledgeable; service completed on time! Hope to work with him again! More

Lovely waiting area with a variety of beverages available. Driver available to take you home or to locations within a 15 mile radius. I appreciate the time service reps take to explain what needs available. Driver available to take you home or to locations within a 15 mile radius. I appreciate the time service reps take to explain what needs to be done and why. More

Clean, friendly, short wait time. I did not like getting the text about selling my car. That mess needs to stop, it was a turnoff. I did not like getting the text about selling my car. That mess needs to stop, it was a turnoff. More

Their service is great and everyone makes you feel like you are their number one customer! you are their number one customer! More

Southpoint Honda was very helpful but my service adviser Ayecha May is the All Star Ayecha May is the All Star More

I have 100% confidence in having my Honda Serviced at Southpoint working with Joe Defrancesco. I am one whose trust is not easy to gain, and I can be hesitant when a person is telling me something that Southpoint working with Joe Defrancesco. I am one whose trust is not easy to gain, and I can be hesitant when a person is telling me something that needs to be done to my car. For me, Joe is not. “A person”, he is someone I trust. Typically my service appointments are done in an acceptable amount of time and I like the quietness of the customer waiting area. The TVs in the area were sitting, had closed captions instead of being audible, and that was highly appreciated because that’s where the most comfortable seating was for me as I have back issues. More

Poor customer service from Russell Willis and his manager "Randy". Four hour wait for an oil change!! "Randy". Four hour wait for an oil change!! More