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Southpoint Honda - Service Center

Durham, NC

4.4
133 Reviews

133 Reviews of Southpoint Honda - Service Center

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June 25, 2023

Great people. Very nice place to get service. Very good sales department and f&I was good. More

by lrhjr61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

We went in to talk about a trade in for our CRV and purchase a Ridgeline…salesperson, Keith, was very knowledgeable and able to get us a great deal. He explained the trucks unique features and the opti More

by rpenwarden04
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Keith Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Caderna, service (spelling ?) gets 5 stars as well!, Scott Goodstein
June 25, 2023

I appreciate how thorough the service team is in identifying issues and how easy it is to approve new repairs while my car is being serviced. More

by Phil E.
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I only worked with Brett Papcunik, and he provided 5-star service.
June 25, 2023

All the customer service people I worked with were very nice and professional. Thank you. More

by Aaron
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Was nice and courteous throughout the process. Going in the afternoon definitely sped up the turnaround time. More

by jkocour7
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald
June 25, 2023

Service department was great Joe D is a fantastic service advisor and always want to work with Joe. He’s upfront and honest! More

by KILGALLENTERESA
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Fast and reliable services. Clean area (with tv) to wait for vehicle to be repaired/serviced. More

by LT1012
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Appointment was on time and completed within a reasonable timeframe. Services performed were completely explained. More

by braddmckee
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mae?
June 25, 2023

Service was timely and efficient. Team was professional and the pricing was fair. Coffee could be better. More

by JOHNSON.ADAM.P
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John DeFrancesco
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Easy to schedule appointment online. Easy to approve extra needed work online. Comfortable waiting area. Staff efficient and friendly. More

by DFOOT48306
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Briana
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