Southpoint Honda

Easy , shuttle service helped, Ac repair was quick, ayecha was very professional and helpful. Shuttle service helped to drop and pick me up ayecha was very professional and helpful. Shuttle service helped to drop and pick me up More

Mr. Park & Devian were great to work with! Definitely coming back for our next car! coming back for our next car! More

I was told after I arrived for my appointment and after they took my car away to the back that there we’re not enough staff people available that day to do the test my car needed — so my rep told me they’d they took my car away to the back that there we’re not enough staff people available that day to do the test my car needed — so my rep told me they’d test for something else instead to see if that was the problem, even though we both agreed that wasn’t the problem — so I had to wait for hours to pick my car up to have a test done that we agreed it didn’t need. More

My service advisor, Gerald Butler is the best. I always receive excellent service from Gerald. I always receive excellent service from Gerald. More

I was very disappointed with the communication from my service advisor Ayecha May. The miscommunication with her really put a toll on my plans for the end of the day service advisor Ayecha May. The miscommunication with her really put a toll on my plans for the end of the day More

Usually outstanding service, but had a few communication hiccups before and during this episode. I’ll be back. hiccups before and during this episode. I’ll be back. More

I am dissatisfied with the first receptionist I met on Tuesday, June 27 when I dropped off my car. His customer service was unprofessional and refused to honor the confirmed appointment which was for 7:30 Tuesday, June 27 when I dropped off my car. His customer service was unprofessional and refused to honor the confirmed appointment which was for 7:30am on Wednesday, June 28. He said he will never touch my car until Thursday, June 30. After I dropped my car off, I spoke to Daniel on the phone. He was very nice and helped me to complete the recall items and other repairs yesterday and I took over my car yesterday around 2pm despite the first person who was arrogant and unhelpful. Another receptionist woman was also rude when I first parked my car by her side. She told me to stay in my car in a bad manner. I have never been mistreated in this dealership like this one. More

Breanne was awesome! She recognized my appointment, kept in contact through text when 2 issues needed attention (which was fixed) and all work was completed in a decent t She recognized my appointment, kept in contact through text when 2 issues needed attention (which was fixed) and all work was completed in a decent time. Keep up the great work:) More

Very courteous, Thebwork was done quickly while I waited. Nice waiting area for customers and the time passed quickly. Nice waiting area for customers and the time passed quickly. More

Joe DeFrancesco is simply the best. Always customer focused, explains in detail what repairs are needed and why, answers all my questions professionally and completely, and is an examp Always customer focused, explains in detail what repairs are needed and why, answers all my questions professionally and completely, and is an example for all to emulate. I keep coming back to Southpoint Honda Service because of Joe and being able to work through him!! More