Southpoint Honda

Hello, Bobby. The air conditioner is not holding coolant. The outgoing line from the compressor is broken. The AC worked great for more than a decade, and t The air conditioner is not holding coolant. The outgoing line from the compressor is broken. The AC worked great for more than a decade, and then started leaking coolant when your technician replaced the alternator. I understand that coincidences happen, but there's no reason for me to take chances with your shop again. I don't mind paying extra for the service that I normally expect from the dealer, but I'm probably not getting that here. You might explain to your technician that the bull in a China shop approach can break older components. You won't be seeing me again, despite the fact that I've already paid for two more oil changes at your garage. More importantly, I won't be buying another car from your organization. Please forward this to your management team. More

Service with Joe as the service person was great. Service was performed and Joe discussed status of several items. Service was performed and Joe discussed status of several items. More

J Minyerty provided great communication and follow up throughout the process of buying a new car, especially regarding availability of the model and color we were looking for and promptly getting the car throughout the process of buying a new car, especially regarding availability of the model and color we were looking for and promptly getting the car ready for pickup after it arrived at the dealership. More

Excellent experience with both leasing and then purchasing my Honda CRV. At the end of my lease, I was not pressured to return the car and jump into a new lease. Jay Minyety gathered most of my doc purchasing my Honda CRV. At the end of my lease, I was not pressured to return the car and jump into a new lease. Jay Minyety gathered most of my documentation ahead of time and made the in-person part of the process painless. As a physician resident who was in the process of coordinating my move out of state for fellowship, I really appreciated their expediency. Highly recommend! More

Excellent service. Always a pleasure. Everything done right. Work completed in a timely fashion. Thank you, Honda. Always a pleasure. Everything done right. Work completed in a timely fashion. Thank you, Honda. More

Thank you for the oil leak repair. Car driven to Wilmington and Myrtle Beach since the repair. Car driven to Wilmington and Myrtle Beach since the repair. More

Joe showed empathy and concern about my issues which made me more relaxed since I’ve only had the vehicle 21 days me more relaxed since I’ve only had the vehicle 21 days More

We dropped our Honda Pilot off for service and 3 recalls. Charles Melella was our service representative and he was very courteous and professional. He also kept us apprised of the status of our vehicle be Charles Melella was our service representative and he was very courteous and professional. He also kept us apprised of the status of our vehicle because we dropped it off knowing that the recalls would take awhile to complete. Overall my experience with Southpoint Honda Service was a good one. More

I'm getting bad right now because I purchased a prepaid service contact with me new 2023 Honda CRV which was to cover regular maintenance. Now on my first service visit I still spent over $300 on rotation service contact with me new 2023 Honda CRV which was to cover regular maintenance. Now on my first service visit I still spent over $300 on rotation and balancing my tires, which is a normal part of service in cars, but is not covered by the service agreement I was sold. So even though I have been happy with your service in the past, this leaves a real bad taste in my mouth, as I was led to believe I was prepaying for the expected service I've got my CRV. That took away a lot of my sense of being prepared. More