Southlake Nissan - Service Center

Good, speedy service, The service worked to get my car in for service on short notice. Up front with pricing and helped apply coupons for the visit. I will return for futu The service worked to get my car in for service on short notice. Up front with pricing and helped apply coupons for the visit. I will return for future work. More

Excellent customer service! Always friendly and explains what you are getting service for & how long your wait will be for your service. He's up on his game. The best customer se Always friendly and explains what you are getting service for & how long your wait will be for your service. He's up on his game. The best customer service provided ever. Great job! More

They’re there when you need them! Best Service Ever! My battery died when shopping in Highland. After getting a relative to jump it, I called my favorite dealership...SouthLake Nissan..and they said dri My battery died when shopping in Highland. After getting a relative to jump it, I called my favorite dealership...SouthLake Nissan..and they said drive it right over and we’ll take care of you. And they did. I was greeted by Ryan Rabatine in the service area and he took great care of me from start to finish. He got my car in immediately and they replaced the battery and even washed the car. He was so wonderful to deal with: friendly, courteous, knowledgeable, efficient and the price was right and very fair. I love this dealership. Best Service in the area and I continue to recommend them to all my friends and family. You won’t be disappointed...but pleasantly surprised. 5 stars! More

Great I have always had a positive experience with Southlake Nissan service department and Randy has been a big part of leading his team. I appreciate Randy I have always had a positive experience with Southlake Nissan service department and Randy has been a big part of leading his team. I appreciate Randy’s dedication to his customers positive experience with Southlake Nissan and the team he has. More

Excellent service The personal were very knowledgeable and friendly. The work was complete in a timely fashion. They explained all the services that were necessary. The The personal were very knowledgeable and friendly. The work was complete in a timely fashion. They explained all the services that were necessary. They notified me of a necessary recall service. More

In and Out Quick with a Smile When I took my Armada in for a recall Randy met me and was very friendly and efficient and explained the process as he walked me to the waiting room. When I took my Armada in for a recall Randy met me and was very friendly and efficient and explained the process as he walked me to the waiting room. The recall work was performed just a couple of minuted under his estimate and I was on my way. Great service! More

Awesome Service Manager Brought my car in for service, Randy met me at the door, explain what was going to be done, was in and out within an hour, thank you Randy for the gre Brought my car in for service, Randy met me at the door, explain what was going to be done, was in and out within an hour, thank you Randy for the great service experiance More

The best customer service around. Everytime I come for a service everyone is so polite and take the time to answer all questions and really care for the customers. Randy is by far the Everytime I come for a service everyone is so polite and take the time to answer all questions and really care for the customers. Randy is by far the best. I know everything will be taken care of and done correct 100% of the time! More

Impressive customer orientated shop! This was my first visit to this service center (Florida & Chicago suburb previously) This is a first class operation. Made an appointment and they wer This was my first visit to this service center (Florida & Chicago suburb previously) This is a first class operation. Made an appointment and they were waiting for me. In the end the time of service was less than estimated and the price quoted was spot-on = no up charges. The service area was clean and spotless and the wait area was comfortable. Would not think twice about returning for additional requirements. Randy runs a tight ship! Ryan was informative and accommodating! Thanks to all!! More

Great Promised my vehicle would be done in an hour, it was. I was not pressured into purchasing any additional services during my visit. I was promptly gr Promised my vehicle would be done in an hour, it was. I was not pressured into purchasing any additional services during my visit. I was promptly greeted as I drove in to the service garage. Everyone I came in contact with promptly greeted me. Service was fairly priced. I'm a customer for life. More