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1,114 Reviews of Southlake Nissan - Service Center
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January 27, 2020
Oil chance and car wash Service good ,but took to long for an oil change and car wash. One hour and 45 min. I have been with Southlake Nissan for over 39 years. Service good ,but took to long for an oil change and car wash. One hour and 45 min. I have been with Southlake Nissan for over 39 years. More
by davidd5
Verified CustomerEmployees Worked With
Brian Jensen, Dixie Pineda
January 27, 2020
I’m disappointed that I bought my car brand new less than a year ago and I have 27,000 miles and the dealer said my car was old. I need sooo many repairs already that aren’t covered. Resurface all brake roto a year ago and I have 27,000 miles and the dealer said my car was old. I need sooo many repairs already that aren’t covered. Resurface all brake rotors $549.90 + tax. I don’t even need brakes ? My other Nissan Pathfinder the same thing? I believe ‘‘tis is a defect for the pathfinders. This is the last Pathfinder I will purchase. More
by m.ragno2228
Employees Worked With
Rich Schultz
January 27, 2020
Service is excellent but the prices have gone up and the rewards points were discontinued and I had several thousand points. It is disappointing that this was discontinued. rewards points were discontinued and I had several thousand points. It is disappointing that this was discontinued. More
by jmshobart
January 25, 2020
We are a family of 5 Nissan vehicles. Randy and his team and technicians are the best. I had two issues a few days apart and they took very good care of me. I would recommend all I know to visit Southlake N and technicians are the best. I had two issues a few days apart and they took very good care of me. I would recommend all I know to visit Southlake Nissan. More
by rflowers5146
Employees Worked With
Randy, Ryan 5 stars
January 25, 2020
my nissan shop my 2nd Rogue, come here for all my service needs Randy always takes care of me! want to keep her running as long as possible!! my 2nd Rogue, come here for all my service needs Randy always takes care of me! want to keep her running as long as possible!! More
by santorini68
Employees Worked With
Randy K
January 24, 2020
Great service...Brian, Ryan and Randy are awesome!! They really treat you like family..I am so happy with the service I receive everytime. Thanks for always helping me out! really treat you like family..I am so happy with the service I receive everytime. Thanks for always helping me out! More
by sthompson2168
Employees Worked With
Brian, Ryan and Randy
January 24, 2020
recall and check engine light Service manager always remembers my name, even though I"m not there very often. It's appreciated that he takes the extra time even though I may not sp Service manager always remembers my name, even though I"m not there very often. It's appreciated that he takes the extra time even though I may not spend as much as others. More
by thornejim
Employees Worked With
Randy
January 24, 2020
Have never had anyone mess with my radio during a service call before. Was annoyed that XM had been switched to FM and station changed and volume turned up. Still figuring out how everything thing works and call before. Was annoyed that XM had been switched to FM and station changed and volume turned up. Still figuring out how everything thing works and took me a few minutes to get it back the way it was. Otherwise, everything seemed fine. Was done in time told. More
by bcdutt
Employees Worked With
Didn't catch the names.
January 23, 2020
Visited Southlake Nissan earlier this week. Received the usual outstanding service and red carpet treatment. Randy K. And his boys are the best. Thanks for everything!! usual outstanding service and red carpet treatment. Randy K. And his boys are the best. Thanks for everything!! More
by lindamike
Employees Worked With
Randy Kawanna
