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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews

1,114 Reviews of Southlake Nissan - Service Center

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February 25, 2022

The staff is always very helpful, and keep you informed. I drive past a Nissan dealership to receive service at Southlake Nissan. More

by SLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Southlake Nissan responded

Slp, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

February 23, 2022

This team is competent and dynamic. Over the last 22 years we have purchased three new vehicles from Southlake Nissan. More

by elizat7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2022

The customer service was excellent. Everyone as helpful and courteous. They finished with my car in record time More

by vmpflum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Maldonado
Feb 24, 2022 -

Southlake Nissan responded

Hi Vmpflum! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2022

The service team is always nice and helps figure out what is wrong woth my car More

by mariaalvina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Southlake Nissan responded

Hi Mariaalvina, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2022

Thanks Randy and Service Team for taking me on such short notice. The team explained what the issue was and what services were due on my car. I received my vehicle back at the time that was promised. Wow!!! More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Feb 23, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2022

I’ve only had 1 experience with them, it was a good one. We will see. More

by LWALLPRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 18, 2022

Great service as always! Nissan always does a great job with my Rogue!! Randy & Brian are awesome! More

by santorini68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian
Feb 22, 2022 -

Southlake Nissan responded

Hi Santorini68, thank you so much for your positive comments about Southlake Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Great service department & the facility is clean. The staff is also friendly & helpful I highly recommend Southlake Nissan More

by Lmattox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2022 -

Southlake Nissan responded

Hi Lmattox! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Service department is excellent. Have used them several them several times and have been satisfied. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos maldanaldo 5 stars
Feb 17, 2022 -

Ron responded

Service department is excellent.

Feb 19, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2022

Great service from the service department & parts department! Would recommend to all friends & family for vehicle maintenance! More

by tharrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Merryman
Feb 13, 2022 -

Southlake Nissan responded

Tharrin, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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