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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews

1,114 Reviews of Southlake Nissan - Service Center

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April 29, 2022

The vehicle is a 2011 X terra and was purchased as a new product. It is maintained and serviced, as such, at Southlake Nissan. What else can I say ,or, type. More

by wallacen487
Customer Service
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2022 -

Southlake Nissan responded

Hi Wallacen487! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

Awesome customer service. Staff is always friendly, waiting area is very clean, vending machines are stocked with an excellent choice of snack.. More

by WALTONDAPHNEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Southlake Nissan responded

Waltondaphnee, we are so happy to read such a great review about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Always fast and friendly, this visit no one mentioned the recall which wasn't good More

by Hugsfromheaven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Southlake Nissan responded

Hugsfromheaven, we're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help!

April 21, 2022

Great staff working there. Friendly customer service. Easy to talk to and convenient work hours. More

by ladyd3655
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2022 -

Southlake Nissan responded

Ladyd3655, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

I use Southlake Nissan exclusively for my service. Great personnel and mechanics. I will continue to use your service. Every job I have had done was done to perfection. Thank you More

by vgregory76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Rabatine
Apr 23, 2022 -

Southlake Nissan responded

Hi Vgregory76! We're so happy we were able to help you out! We look forward to your next visit! Take care!

April 19, 2022

The service team at Nissan always go above and beyond when taking care of my vehicle and my family! Love these guys More

by littlev_53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Randy, Ryan and Angelo
Apr 20, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 18, 2022

Always Very friendly and helpful. They are Always available to answer questions that I have. More

by heintz1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 15, 2022

Order part for vehicle, no call to inform me that the part was available, in order to get vehicle serviced. Decided to go ask in person, oh it’s here, two weeks later. More

by conikwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Apr 20, 2022 -

Southlake Nissan responded

conikwalker, we apologize for the inconvenience caused during your recent experience with our parts department. We will make sure to work on our communication when parts come in and are ready to be installed on vehicles. Please let us know if you need anything else.

April 14, 2022

The service was preformed as expected. The service visit was professional, and met my expectation. More

by nrobbs1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

April 14, 2022

Your staff was easy to work with, friendly and courteous. Work, oil change and tire rotation done very quickly. More

by chrisesparza246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2022 -

Southlake Nissan responded

Hi Chrisesparza246, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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