Southlake Nissan - Service Center

SERVICE WAS FAST EFFICENT AND TO THE POINT. STAFF WAS CORDUL AND INFORMATIVE.TRUCK WAS CLEAN UPON RETURN. STAFF WAS CORDUL AND INFORMATIVE.TRUCK WAS CLEAN UPON RETURN. More

The service department is always friendly, helpful and honest. Efficient and great work. Always a pleasure! honest. Efficient and great work. Always a pleasure! More

Nissan Southlake Service Department is an excellent group. They will help you anytime you need them. I had a problem and they found the issue. Thank you for all your hard work and kindness. group. They will help you anytime you need them. I had a problem and they found the issue. Thank you for all your hard work and kindness. More

Very kind and professional. Carlos kept the status of our repairs continuously which was much appreciated. We also received a free car wash. Thanks for expert service! Carlos kept the status of our repairs continuously which was much appreciated. We also received a free car wash. Thanks for expert service! More

I took my 2017 Nissan Versa for its scheduled service. There was a slight problem with the scheduling. I scheduled the appointment on line, but when I got there, there was no record of my service reserva There was a slight problem with the scheduling. I scheduled the appointment on line, but when I got there, there was no record of my service reservation in their system. When I asked the technician if they could still service my car even thought I could not find the email confirming that I had scheduled an appointment, he was most kind and said yes, they could go ahead and service my car. I was very relieved. This is the kind of service I have experienced from Southlake Nissan, in my last five years dealing with this dealership. They have always been very courteous, prompt in checking my car in for servicing and make sure they keep me up to date while my car is being service. Fully appreciate their concern for their customers! More

I got my 2017 Nissan Rouge serviced with an oil change and the service department was very friendly. I received my car status via text and email about all the tests they done. After my car was done, the s and the service department was very friendly. I received my car status via text and email about all the tests they done. After my car was done, the service guy took time to explain some questions I had about the tests. He did not rush. He was patient and friendly. I'm very happy that I, not only got my car serviced at Nissan, but I purchased my car there as well. More

The service department provides good service. It just takes a long time to get an appointment and the waiting room amenities are lacking compared to the dealership I came from. It just takes a long time to get an appointment and the waiting room amenities are lacking compared to the dealership I came from. More

It was very easy to make my appointment. I was greeted and taken care of right away. Everything was handled professionally and I was very pleased. I was greeted and taken care of right away. Everything was handled professionally and I was very pleased. More

It. was an excellent service . The waiting time was less than what.i.was told Thanks. was an excellent service . The waiting time was less than what.i.was told Thanks. More

We were a little early but it was no problem. Was greeted very warmly, sent to the office and waited on right away. The young man was very informative and directed us to the waiting room. We were Was greeted very warmly, sent to the office and waited on right away. The young man was very informative and directed us to the waiting room. We were in their system that let us know the progress of our car. In less then an hour our had gone thru the check point and received the green mark. Everything good. Car was washed and waiting on us. Very pleasant experience, air conditioning waiting area, very warm outside. Thanks again, also received a call, the next day. More