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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews
Call Service Center (219) 947-1600

1,114 Reviews of Southlake Nissan - Service Center

Sort by
September 22, 2022

Very good customer service and very good work on my car . A 👍👍👍up ,very satisfied. More

by Imanino07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2022 -

Southlake Nissan responded

Hi Imanino07, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2022

I don't really have anything to say here but I can't move on otherwise. More

by pslms81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2022

Always takes care of our auto’s. Friendly customer service will get to the point of our auto needs More

by andejesus5085
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
3.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 14, 2022 -

Southlake Nissan responded

Andejesus5085, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

September 08, 2022

My service was great, Ryan was super nice and professional. I was very happy with my results. More

by lorrisdecor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey Love
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Sep 14, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2022

Great service as always. We only get our car serviced at Southlake Nissan. Will continue to use them. More

by Tabitha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 03, 2022

Service is good, but the prices are to high. Since there is no reward system anymore. I fill I should shop around. More

by dredria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 18, 2022

I’ve had my Nissan there numerous times and they never seem to fix the problem always have to bring it bsck More

by supremesigns2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 08, 2022 -

Southlake Nissan responded

Hi Supremesigns2004, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

August 11, 2022

Long wait for oil changes to sched. Wish more openings were-available. Need more techs if possible. Or open up all dealers to do oil changes More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Chip
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Merryman
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Aug 14, 2022 -

Southlake Nissan responded

Veronica, we apologize for the long lead times for oil changes. We are proactively working on opening up more time slots for our customers. Thanks again for taking the time to leave a review!

August 07, 2022

Polite staff and clean waiting area. The technicians were efficient and service was completed without delays. More

by codi379
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept. Young man with glasses, Hispanic.
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August 06, 2022

Excellent service with very little wait. Rep was very helpful also. Forgot his name tho. More

by ageethad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Southlake Nissan responded

Hi Ageethad! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

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