1,114 Reviews of Southlake Nissan - Service Center
Service was excellent and people were also very helpful good good good good best I can say good good good good best I can say More
They're very polite and seem to care about their customers. I recommend thwm over the dealership in Porter/Chesterton area customers. I recommend thwm over the dealership in Porter/Chesterton area More
I dislike the dishonesty, the aggressive sales, the always up sale on maintenance and will never go to your dealership again. For the past 8 years I was a good loyal Nissan of Southlake customer but, y always up sale on maintenance and will never go to your dealership again. For the past 8 years I was a good loyal Nissan of Southlake customer but, your management, your creepy sales representatives that think their arrogant way of selling is appropriate while lingering around you like you hold the oxygen they need to breath. But, my last visit did it for me - creepy sales man "Larry" needs to lose the tough guy bravado and learn to listen to a customer not, assume the close. Nobody likes to be pressured and from start to finish weather your there for maintenance or an inquiry PRESSURED to spend, pressured to test drive, and your dealership is completely dishonest- I was upsold an extended warranty and additional mileage on a lease - when my intention was to put more money down on my purchase- Nope got suckered! And I didn't realize it till after i turned the lease in under 36k when i really had 45k. So, I went back to cancel the extended warranty- I got the finance guy who was my best friend when I bought 2 cars the same day - lease for my wife, purchase for me. But, now he is a jerk to me acted as if I was the idiot - playing word games with me till he finally gave me the form to complete and then asked me to leave his office. You never keep people on staff long enough for any type of a relationship to develop- this is your ownership and management issue - you simply don't care it shows. More
SL Nissan has been sensitive to my needs even if it's something as simple as resetting my cars clock when the seasonal time changes occur! Everyone has always been pleasant and easy to deal with. I'm on something as simple as resetting my cars clock when the seasonal time changes occur! Everyone has always been pleasant and easy to deal with. I'm on my third SL Nissan vehicle! More
i had a great time taking my car early morning service the service department was great i am very happy to take my car there. the service department was great i am very happy to take my car there. More
Great communication was able to get me in when I was available and took care of all of our service needs available and took care of all of our service needs More
Professional place always helpful always cordial never a issue that can’t be solved or resolved issue that can’t be solved or resolved More
Everyone in service is exceptional! They are quick accurate and professional. Thank you south lake Nissan! They are quick accurate and professional. Thank you south lake Nissan! More
This is not a negative review, but I have recall on my truck, they are supposed to order a part and call me when it is in. It may not be in yet. But nice people and very good service for what I have had d truck, they are supposed to order a part and call me when it is in. It may not be in yet. But nice people and very good service for what I have had done. More
Service is excellent . Everyone is friendly and courteous. They are always willing to help with whatever I need Everyone is friendly and courteous. They are always willing to help with whatever I need More