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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews

1,114 Reviews of Southlake Nissan - Service Center

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January 18, 2023

Service was excellent and people were also very helpful good good good good best I can say More

by ram965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Southlake Nissan responded

Hi Ram965, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2023

They're very polite and seem to care about their customers. I recommend thwm over the dealership in Porter/Chesterton area More

by Dtsgermain8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Southlake Nissan responded

Hi Dtsgermain8, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2023

I dislike the dishonesty, the aggressive sales, the always up sale on maintenance and will never go to your dealership again. For the past 8 years I was a good loyal Nissan of Southlake customer but, y More

by mjz627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Broughton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Southlake Nissan responded

Hi Mjz627, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to us at (219) 947-1600 to discuss this further.

January 09, 2023

SL Nissan has been sensitive to my needs even if it's something as simple as resetting my cars clock when the seasonal time changes occur! Everyone has always been pleasant and easy to deal with. I'm on More

by barbaragillan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southlake Nissan responded

Hi Barbaragillan1! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

i had a great time taking my car early morning service the service department was great i am very happy to take my car there. More

by MY2JOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Southlake Nissan responded

My2jobs, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

December 27, 2022

Great communication was able to get me in when I was available and took care of all of our service needs More

by timothywebber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Southlake Nissan responded

Hi Timothywebber, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 23, 2022

Professional place always helpful always cordial never a issue that can’t be solved or resolved More

by Mrshawnmrshawn9966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda, Thomas Carter, David Eriks, Earl Nymeyer, Joey DiCesare, Brian Schramlin, Cody Schultz
Dec 27, 2022 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

December 21, 2022

Everyone in service is exceptional! They are quick accurate and professional. Thank you south lake Nissan! More

by SueHoevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone, Thomas Carter, David Eriks, Earl Nymeyer, Joey DiCesare, Audrey Love, Julian Gonzalez
Dec 23, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

December 19, 2022

This is not a negative review, but I have recall on my truck, they are supposed to order a part and call me when it is in. It may not be in yet. But nice people and very good service for what I have had d More

by djjolly11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Southlake Nissan responded

Djjolly11, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

December 16, 2022

Service is excellent . Everyone is friendly and courteous. They are always willing to help with whatever I need More

by dianea4204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audrey Love
Dec 20, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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