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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews

1,114 Reviews of Southlake Nissan - Service Center

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March 27, 2023

Another great experience. The service team kept me up to date on the progress of the work being done on my car and was in and out close to the time I was quoted More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Will
Mar 29, 2023 -

Southlake Nissan responded

Hi Pat45, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2023

Employees are always friendly, polite, and professional. They do their best to make sure the customer understands the issue(s) and is satisfied. I can honestly say this is the first dealership that I like More

by skjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos, Nick
Mar 29, 2023 -

Southlake Nissan responded

Hi Skjf! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

Service department operates in a very professional manner, knowledgeable, and efficient. Never have I enjoyed going to a dealership as I do Southlake Nissan. More

by LMG2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2023

The dealership service was great and very quick with greeting me and checking me right away. More

by helenacurry96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Southlake Nissan responded

Hi Helenacurry96, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 25, 2023

Randy very personable. Wife loved his smile and told him so sevice dept. very good More

by earlwilliamson84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zak
Mar 29, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2023

Good service, extremely annoying having to come in 2 times for maintenance in one year. More

by Keithpowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 21, 2023

Fast and polite service. Always helpful and they never try to talk you into work not urgently needed. More

by Bow1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown name
Mar 23, 2023 -

Southlake Nissan responded

Hi Bow1019, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 10, 2023

I recently purchased tires and what a world of difference in the handling of my car. The entire staff has been very helpful and friendly. The price quoted for changing plate light bulbs was a shocker. I w More

by toks.1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Maldonado, Michael Sluiter, Earl Nymeyer
Mar 15, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 06, 2023

Great service. Randy doesn’t rip you off. Great service department and very courteous each visit. More

by Gregory Cherry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Watson is hard working and kind., Jacob Merryman
Mar 08, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2023

Very friendly & helpful. They always take care of me. Randy & his team got me out sooner than promised. More

by zues6950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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