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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews

1,114 Reviews of Southlake Nissan - Service Center

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April 16, 2023

Until I rec. anything to complain about in the service dept. we will leave it at they do a good job of keeping us happy. But I am one who would certainly tell you More

by lovedog4264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Until I rec. anything to complain about in the service dept. we will leave it at they do a good job of keeping us happy. But I am one who would certainly tell you More

by lovedog4264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2023

Excellent service. Great people. Would recommend to others. Got in and out in a timely manner. More

by km7111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Completed work in a timely manner Good service for the first oil change Thank you More

by Jay
Recommend Dealer
Yes
Employees Worked With
Service department
April 12, 2023

Great customer service! Treated us respect. We went to another dealership in the area for the same people it was headlight problem which was to be to rectified by company. More

by Momasita321.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Great people, service is also very good. The location is within a few miles from where we live. More

by sparky558745
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2023

Nick was very friendly and explained all my car service. Sure, Nick and the service at Nissan was efficient and was able to answer all my questions related current services and upcoming services. More

by amberareid@gmail.com
Recommend Dealer
Yes
Employees Worked With
Nick?
April 05, 2023

Took a nail in my tire and they took care of it. In Snd out in an hour. The young man who took my order was great. More

by Bow1019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Southlake Nissan responded

Bow1019, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

April 05, 2023

Fantastic group of Men in your Service Department, Thanks Randy, excellent job on my Nissan Rouge, Thanks again Joe More

by tacojoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2023

Good service. Not a very long wait time. The service department is knowledgeable about the vehicles and they do a great job explaining the issues and solutions. More

by sswag23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

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