Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews
Call Service Center (219) 947-1600

1,114 Reviews of Southlake Nissan - Service Center

Sort by
May 31, 2023

There very friendly and always get me in and out. Keep it up nissan you’re awesome! More

by brittbaby14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Chip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Volikas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Merryman
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi brittbaby14! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 27, 2023

Great job. ..will recommend others.....looking forward to my next visit...keep up the good work... More

by maejames806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi maejames806! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2023

As always a great experience. Randy and his team are the best. Will be coming back. More

by Debbie Harris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in service.
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi Debbie! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 25, 2023

Want my money back for the warranty I purchase and no one can’t help I was going to get another car from this dealer but I am NOT I’ll take my business elsewhere!!!!!! More

by keen227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will Broughton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi Keen, we apologize for the inconvenience during your recent purchase at Southlake. We are trying to locate your records but are unable to find your customer record based on your username. Please give us a call so we can get this taken care of for you @ (219) 947-1600.

May 22, 2023

Always great service and the work is completed within the expected amount of time I was given when making my appointment. Love knowing I have the life time drivetrain warranty on my 2012 Versa. Covered my pr More

by pat45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dakota Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dixie Pineda
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi pat45! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 22, 2023

I trust the service dept there. Been buying cars there for the last 20 yrs More

by noodles1244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi noodles1244! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 18, 2023

It a great feeling to know that you can trust to them to fix the issue. No matter what it takes and how long it take they will service your car until it works properly. More

by berdiedockery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi berdiedockery! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2023

Southlake nissan has the best service team in the area. Go see Randy and his team you will not be disappointed. More

by Alove22488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Nick, Carlos
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi Alove22488! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 13, 2023

Love Southlake Nissan they keep my 2017 Murano running tip top!!! The Service Department is the best ! More

by santorini68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi santorini68! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2023

Randy was fine. Next advisor was average. Brian took over. He resolved issues. Brian was fine More

by ritter12635
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Southlake Nissan responded

Hi ritter12635! We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

1
...
21
22
23
...
112