Southlake Nissan - Service Center

Very good sales staff. The know the cars well. Service department listens to the customer issues. The know the cars well. Service department listens to the customer issues. More

Incredible customer service. You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not ta You can easily tell that the service department cares deeply about your needs! I have never felt sold by this team of professionals. I will not take my cars anywhere else! More

Randy Kwana is the best Service Manager hands down! I purchased many vehicles over many years due to him. I purchased many vehicles over many years due to him. More

Went for check up, oil change/rotation came home with backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! backup light still out. Called and still no call back. Sadly I've bought 2 cars from them, I really feel used! More

I’m very impressed with the Service Center. Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service Every time I go in I get professionalism to the utmost the people are very professional very kind very attentive. They give you their all the service is at it all time high. I don’t have to wait very long to get service whenever I call, they give me a time to be there when I come in. They’re waiting on me. More

Multi point inspection Service was not performed. On November 24, 2023. we brought our Rogue in for service. (Oil change, new battery, tire rotation.). On November 25, the TPMS alarm light was on. I On November 24, 2023. we brought our Rogue in for service. (Oil change, new battery, tire rotation.). On November 25, the TPMS alarm light was on. I checked the tire pressure on all tires and none of them were at the proper inflation, even though the service report indicated that the tire pressure was good. One tire was at 21PSI. I sent an email to Brian Jensen in the service department and received no reply. Very disappointed. I have to have all scheduled maintenance performed at this dealership to maintain the Lifetime Warranty and it seems like I'm paying for work that isn't being done properly. The service department at this dealership will prevent me from buying any other vehicle from Southlake Nissan. More

Works well with on all your needs treat you like family Especially Carlos over service Especially Carlos over service More

When I was a Southlake Nissan they really took care of the things that I needed and got me a very good car thank you all for the things that I needed and got me a very good car thank you all for More

Everyone is friendly and professional they take very good care of you in a timely manner. care of you in a timely manner. More

Excellent service provided, they are always kind and generous. Automatically wash my vehicle without being asked. And also provide me with a military discount whenever applicable. generous. Automatically wash my vehicle without being asked. And also provide me with a military discount whenever applicable. More