Southlake Nissan - Service Center

confused I was quoted a price then gave them a $10.00 off coupon I expected the price to be less $10.00 not when I go to cashier and they say the quote was $10 I was quoted a price then gave them a $10.00 off coupon I expected the price to be less $10.00 not when I go to cashier and they say the quote was $10.00 off how did they know I had a coupon when making quote or should have said with the $10.00 off it was that price More

Always got your back I was having a problem with acceleration and was parking brake light coming on so I made it appointment. When I got there the gentleman told me it co I was having a problem with acceleration and was parking brake light coming on so I made it appointment. When I got there the gentleman told me it could take about an hour to find out what’s going on. 15 minutes and Randy the service manager came to me and isaid Mr Gumbiner I think I know what it’s gonna take to fix this but I’m going to give you a loaner car so you can get back to your regular work. Within 20 minutes I was on my way home in four hours later they called me and said the car was complete. When we counter the car was done washed and the service consultant took the loaner car got me to the cashier and got me checked out immediately. We switch to Southlake Nissan from another Nissan dealer due to the poor service department. Since being with Southlake Randy and his team have always strive to take care of our issues. I recommend them to anyone More

happy grateful and very good support This Nissan service center has got to be one of the best in the country, I've shopped and service in Orlando Florida but the Merrillville service cent This Nissan service center has got to be one of the best in the country, I've shopped and service in Orlando Florida but the Merrillville service center is high on my list of the best in the country, the service manager and service writers go backwards to help you in every way. I would recommend this service center to any and all Nissan owners. I never have to worry if the job has been done correctly. Thank you so much. More

Easy and unexpected went for oil change on my 2016 Murano. Service center was very clean and all the guys very nice. Ended up getting a new lease that day. went for oil change on my 2016 Murano. Service center was very clean and all the guys very nice. Ended up getting a new lease that day. More

Excellent service visit Ryan, my Customer Service Rep, explained all the service details required for this visit. He gave me pricing details and provided additional informati Ryan, my Customer Service Rep, explained all the service details required for this visit. He gave me pricing details and provided additional information for future services that would be needed (tires and brakes with pricing). More

Best service EVER! Randy and the service techs were EXCEPTIONAL! They fixed and problem and thankfully at no cost to me since I was only 2,000 miles over my warranty! Randy and the service techs were EXCEPTIONAL! They fixed and problem and thankfully at no cost to me since I was only 2,000 miles over my warranty! More

Very efficient and pleasant Went in for a 30k check up on my 2018 Nissan Versa. Shayne took care of me and he was very pleasant and efficient. Took just 1 hr for them to take c Went in for a 30k check up on my 2018 Nissan Versa. Shayne took care of me and he was very pleasant and efficient. Took just 1 hr for them to take care of my service. More

That works The guy made sure he understood what I was referring to, informed me of the options, and did his best to help me understand what it would mean. I fee The guy made sure he understood what I was referring to, informed me of the options, and did his best to help me understand what it would mean. I feel satisfied with the service and did not feel mistreated so yeah... all good. More

Excellent service oil change and tire rotation I came back to this particular dealership and they have made me feel at home. They have completed my vehicle to the top notch. Oil change car wash. Al I came back to this particular dealership and they have made me feel at home. They have completed my vehicle to the top notch. Oil change car wash. Also they off upgraded my GPS system. I will definitely recommend this to my family and friends because they have went above and beyond the expectation that I expect it. They have definitely improved themselves to be a very customer service dealership. I also have to say Zachary took time to upgrade my GPS on his own with his own personal phone and I really appreciate that that really means a lot that he took the time out. More

Always Stellar Service Randy and his team in the service department are amazing. They are always friendly and helpful. Southlake Nissan is the ONLY service department I wil Randy and his team in the service department are amazing. They are always friendly and helpful. Southlake Nissan is the ONLY service department I will use! More