Southlake Nissan - Service Center

It was an ok visit The people are really nice but every time I take my car there they don’t tell me ahead of time that they will charge for certain things when I make th The people are really nice but every time I take my car there they don’t tell me ahead of time that they will charge for certain things when I make the appointment. Also, every time I take it there they fix the problem but I leave and go home and something else has been wrong. Twice now they have checked my tires and I get home and a tire is low. More

Fast and Friendly Went in for a synthetic oil change and tire rotation. Fast, friendly, quality work. Easy to make appointment on line. Will take my van in for every oi Went in for a synthetic oil change and tire rotation. Fast, friendly, quality work. Easy to make appointment on line. Will take my van in for every oil change. More

Amazing service I would like to thank Randy and his service team and staff for wonderful service and customer service. They always make feel at home while my car is b I would like to thank Randy and his service team and staff for wonderful service and customer service. They always make feel at home while my car is being serviced. Thank you Randy Kawanna for everything!! Remi Adams More

"As always excellent service" Randy Kawanna and his service team are the BEST! I have been a Nissan customer since 1992. I highly recommend the Nissan Service Department Southlak Randy Kawanna and his service team are the BEST! I have been a Nissan customer since 1992. I highly recommend the Nissan Service Department Southlake Auto Mall. I feel at home when I get my vehicle serviced. Customer satisfaction is of utmost importance. There is no other place like it. Thank you. More

Oil change and tire repair The dealership runs their appointments on time, they assign a team member to follow your car through the whole process and they give you a time estima The dealership runs their appointments on time, they assign a team member to follow your car through the whole process and they give you a time estimate when you will be done and they run pretty much on time . The service team member goes over what was done and helps get you checked out. Everyone is friendly and polite and the experience is always great. More

My expensive brake job Recently, 117k miles, I paid to $100 more for a rear brake job than I did at 69k miles. Randy did not want to compensate. Recently, 117k miles, I paid to $100 more for a rear brake job than I did at 69k miles. Randy did not want to compensate. More

Great job Very polite and friendly service techs. faster service than usual. and did not even have to go to cashier. (prepaid service). keep up the great wo Very polite and friendly service techs. faster service than usual. and did not even have to go to cashier. (prepaid service). keep up the great work More

Excellent customer service! The best ever.Their service department always give excellent service to their customers and you never feel cheated or over paid for service that was d The best ever.Their service department always give excellent service to their customers and you never feel cheated or over paid for service that was done. Kudos! More

great team work done as promised done early and no one tried to sell me anything i didn't need will definaetly recomend dealership for all automotive needs work done as promised done early and no one tried to sell me anything i didn't need will definaetly recomend dealership for all automotive needs More

tire rotation, oil/filter change The service person and the checkout person at the front desk were very friendly, as well as other employees that came in contact with me. .The waiting The service person and the checkout person at the front desk were very friendly, as well as other employees that came in contact with me. .The waiting area was clean. More