Southlake Nissan - Service Center

Best Service Department Around Shout out to Shyenne and Randy in the Service Department, I am always treated like family from the second I drive into the shop quick service and my Shout out to Shyenne and Randy in the Service Department, I am always treated like family from the second I drive into the shop quick service and my car always gets a way! More

Oil Change I took my care for routine oil change and tire rotation. As usual Randy and Brian took care my car in am minimum amount of time. They returned the ca I took my care for routine oil change and tire rotation. As usual Randy and Brian took care my car in am minimum amount of time. They returned the car with a fresh car wash as well. More

Unhappy with scheduling My only complaint is it’s very hard to get anyone on the phone to schedule an appointment. I also wish you could schedule oil change appointments up t My only complaint is it’s very hard to get anyone on the phone to schedule an appointment. I also wish you could schedule oil change appointments up to 5:00. With all the traffic and construction in our area it’s hard to get there by 4:00 during the week. The service department however was wonderful. More

Service Center Went in for a diagnostic test, results concluded a engine and catalytic converter was needed. Everything thing was taken care within a week. Even wi Went in for a diagnostic test, results concluded a engine and catalytic converter was needed. Everything thing was taken care within a week. Even with a few unforeseen situations. Brian was professional and apologetic. Couldn't ask for better service. More

Oil change I had my standard oil change and tire rotation things went really well however I’m noticing a small leak I have to call in the morning to see if they I had my standard oil change and tire rotation things went really well however I’m noticing a small leak I have to call in the morning to see if they will look at that More

Very pleased Service was quick and friendly. Shayan answered all of my questions. During pickup, when I inquired as to where I could buy a battery for my key f Service was quick and friendly. Shayan answered all of my questions. During pickup, when I inquired as to where I could buy a battery for my key fob, the service manager had Shayan replace the battery at no charge! Much appreciated. More

Awesome Team Nissan team was very professional. They transported me to the beauty salon while my car was being serviced. They also picked me back up when I called Nissan team was very professional. They transported me to the beauty salon while my car was being serviced. They also picked me back up when I called , that was a plus for me. They really took good care of me . More

Exceptional customer service Everyone at southlake nissan was pleasant and custi.er focused. Everyone was helpful and informative. Finance department worked very hard to get a gr Everyone at southlake nissan was pleasant and custi.er focused. Everyone was helpful and informative. Finance department worked very hard to get a great interest rate. Service department kept us informed of the process and discussed our options. More

Oil Change and tire rotation and hub cap replacement. Randy Kawana was a gentleman as was Angelo and the work was done professionally and thoroughly. Also, the work was completed on time. They are a tru Randy Kawana was a gentleman as was Angelo and the work was done professionally and thoroughly. Also, the work was completed on time. They are a trustworthy service department. More

Great Service Ray and his service department team are a great group of people to work with. They are very friendly, knowledgeable, and always willing to assist and Ray and his service department team are a great group of people to work with. They are very friendly, knowledgeable, and always willing to assist and go the extra mile for their customers. They are the only ones I trust with servicing my vehicle. Thank you for the smiles and assistance you have provided me throughout the years. More