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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,157 Reviews

1,157 Reviews of Southlake Nissan - Service Center

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September 10, 2019

Best place ever. Polite, Knowledgeable, clean. Just all around good people. Been to many dealerships & I have to say, this one is the best. Sales, is never pushy, ser More

by figgeepudding
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Roberts, Randy kualis
September 10, 2019

Southlake Nissan Rocks The service person was very friendly and helpful. The mechanic doing the recall was knowledgeable about the repair. The time it took for them to compl More

by georgegrogloth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devron Zea
September 10, 2019

Customer Service great customer service as always Randy is amazing, friendly and explain and problems to the customer before preceding with any further work. Staff i More

by bledbet861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy who is the service supervisor , Ryan was great in taking in my SUV, Thomas Carter
September 09, 2019

Excellent Service Department The Service manager, Randy Kawanna is awesome. I had a problem with my Altima that he diagnosed and repaired while I waited at a very fair price. Se More

by Rogue2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
September 09, 2019

Great service! As always, service department is great to work with. Only complaint I have, when calling to schedule an appointment with the scheduling department you More

by law1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t work with Sales
September 07, 2019

Very pleasant and informative I always feel comfortable and confident that the staff has my best interests and satisfaction in mind. They don't make me feel pressured and realise t More

by joesobocinski312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tugman
September 07, 2019

Very quick....and done right Your service center always has our SUV;s done before the time they say. Your team at Southlake is just wonderful. Thank you for being so honest. More

by ladyfish2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I can not remember...sorry. I did see Randy before I left......
September 06, 2019

Very Helpful Helpful, helpful, helpful helpful, everyone I passed offered help. My wife left her purse in the car, when she needed something from it, the service m More

by jimfred123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Whelan, Cheyan, Joe Golub, Jaun
September 06, 2019

Battery performance check out. Excellent and very helpful communication skills with assessment. Explanation provided with approximate work time.Kept me informed of the problem Excel More

by bj31950
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shayan,Sheikh
September 05, 2019

Best service department around! Nissan Southlake has the best service department around! Staff is very knowledgeable and service manager, Randy is the absolute best in customer servi More

by shelley9457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
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