1,157 Reviews of Southlake Nissan - Service Center
Best place ever. Polite, Knowledgeable, clean. Just all around good people. Been to many dealerships & I have to say, this one is the best. Sales, is never pushy, ser Polite, Knowledgeable, clean. Just all around good people. Been to many dealerships & I have to say, this one is the best. Sales, is never pushy, service is the best. More
Southlake Nissan Rocks The service person was very friendly and helpful. The mechanic doing the recall was knowledgeable about the repair. The time it took for them to compl The service person was very friendly and helpful. The mechanic doing the recall was knowledgeable about the repair. The time it took for them to complete the work was about the time they quoted me. They had a nice waiting room. Overall I was very pleased with the dealership and would recommend it to others. More
Customer Service great customer service as always Randy is amazing, friendly and explain and problems to the customer before preceding with any further work. Staff i great customer service as always Randy is amazing, friendly and explain and problems to the customer before preceding with any further work. Staff is friendly More
Excellent Service Department The Service manager, Randy Kawanna is awesome. I had a problem with my Altima that he diagnosed and repaired while I waited at a very fair price. Se The Service manager, Randy Kawanna is awesome. I had a problem with my Altima that he diagnosed and repaired while I waited at a very fair price. Service at Southlake Nissan has always been first rate. That is why I have kept coming back to buy vehicles from them since 1993. Their service department is second to none. I highly recommend Southlake Nissan for any issues with your Nissan. Couldn't be better! More
Great service! As always, service department is great to work with. Only complaint I have, when calling to schedule an appointment with the scheduling department you As always, service department is great to work with. Only complaint I have, when calling to schedule an appointment with the scheduling department you can never seem to get a live person on the phone. after several attempts, I was able to make contact with Service who ended up scheduling my oil change for me. It should not be this difficult to schedule an appointment for service with scheduling. More
Very pleasant and informative I always feel comfortable and confident that the staff has my best interests and satisfaction in mind. They don't make me feel pressured and realise t I always feel comfortable and confident that the staff has my best interests and satisfaction in mind. They don't make me feel pressured and realise that my time is important also. More
Very quick....and done right Your service center always has our SUV;s done before the time they say. Your team at Southlake is just wonderful. Thank you for being so honest. Your service center always has our SUV;s done before the time they say. Your team at Southlake is just wonderful. Thank you for being so honest. More
Very Helpful Helpful, helpful, helpful helpful, everyone I passed offered help. My wife left her purse in the car, when she needed something from it, the service m Helpful, helpful, helpful helpful, everyone I passed offered help. My wife left her purse in the car, when she needed something from it, the service manager went and retrieved it for her! More
Battery performance check out. Excellent and very helpful communication skills with assessment. Explanation provided with approximate work time.Kept me informed of the problem Excel Excellent and very helpful communication skills with assessment. Explanation provided with approximate work time.Kept me informed of the problem Excellent service.was provided.appreciated More
Best service department around! Nissan Southlake has the best service department around! Staff is very knowledgeable and service manager, Randy is the absolute best in customer servi Nissan Southlake has the best service department around! Staff is very knowledgeable and service manager, Randy is the absolute best in customer service. You can tell how much he appreciates your business. The shop area and waiting center is very clean and accommodating. Definitely a 5 star experience! More