Southlake Nissan - Service Center

friendly atmosphere, friendly people I have probably bought over 10 Vehicles here, why, because it's just a honest & friendly place. . It's totally convenient for me. Close to home. .it' I have probably bought over 10 Vehicles here, why, because it's just a honest & friendly place. . It's totally convenient for me. Close to home. .it's important to trust. Everyone is great. More

Exceptional excellent service! I live in Rome Georgia and traveled to Indiana when my transmission went out. Your staff went above and beyond and helped me get back on the road to G I live in Rome Georgia and traveled to Indiana when my transmission went out. Your staff went above and beyond and helped me get back on the road to Georgia. I got a new transmission and your staff spoke in my behalf to Nissan and I was able to use my extended warranty. This was truly an unforgettable and the best customer service I have ever received! Special thanks to Randy Kawanna for taking care of me. More

oil change and tire rotation Made appt. for a scheduled oil change and tire rotation for NISSAN Sentra. employee who took charge of the appt. seemed interested and willing to pro Made appt. for a scheduled oil change and tire rotation for NISSAN Sentra. employee who took charge of the appt. seemed interested and willing to provide service in a timely fashion. More

Excellent Service I have purchased two vehicles from this dealership. The service has been excellent and the people are very respectful. They go over and beyond for the I have purchased two vehicles from this dealership. The service has been excellent and the people are very respectful. They go over and beyond for their loyal customers. They provided me with a rental car overnight when my car was being served. The entire team is very nice. More

Great experience Randy and Brian did an outstanding job of working with the technician to identify and fix the problem that I came in for. I was explained the reason f Randy and Brian did an outstanding job of working with the technician to identify and fix the problem that I came in for. I was explained the reason for the problem and how it was resolved. More

Awesome service center This is the best dealer service center I have ever used. Staff are friendly and helpful. The prices for service are reasonable and the timeliness of This is the best dealer service center I have ever used. Staff are friendly and helpful. The prices for service are reasonable and the timeliness of the service is excellent. More

A helping hand. I brought my vehicle in the other day with some minor damage and an odd clunking sound underneath my vehicle when starting it, accelerating, etc. Afte I brought my vehicle in the other day with some minor damage and an odd clunking sound underneath my vehicle when starting it, accelerating, etc. After bringing in my vehicle and getting an inspection Nissan fixed my clinking problem and also removed the dent from my vehicle. The professionalism of the staff and the quick turn around without heavy costs makes sure that I will recommended Southlake Nissan to my peers in the future if they have any repair or maintenance needs that need to be fulfilled. Thank you Service Staff you have l done an excellent job. More

Oil change Service is always prompt and friendly. Prices are reasonable. Car wash is always a plus. Waiting area with complimentary water and coffee/tea is nice. Service is always prompt and friendly. Prices are reasonable. Car wash is always a plus. Waiting area with complimentary water and coffee/tea is nice. I like the popcorn too. More

confused I was quoted a price then gave them a $10.00 off coupon I expected the price to be less $10.00 not when I go to cashier and they say the quote was $10 I was quoted a price then gave them a $10.00 off coupon I expected the price to be less $10.00 not when I go to cashier and they say the quote was $10.00 off how did they know I had a coupon when making quote or should have said with the $10.00 off it was that price More

Always got your back I was having a problem with acceleration and was parking brake light coming on so I made it appointment. When I got there the gentleman told me it co I was having a problem with acceleration and was parking brake light coming on so I made it appointment. When I got there the gentleman told me it could take about an hour to find out what’s going on. 15 minutes and Randy the service manager came to me and isaid Mr Gumbiner I think I know what it’s gonna take to fix this but I’m going to give you a loaner car so you can get back to your regular work. Within 20 minutes I was on my way home in four hours later they called me and said the car was complete. When we counter the car was done washed and the service consultant took the loaner car got me to the cashier and got me checked out immediately. We switch to Southlake Nissan from another Nissan dealer due to the poor service department. Since being with Southlake Randy and his team have always strive to take care of our issues. I recommend them to anyone More