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Southlake Nissan - Service Center

Merrillville, IN

4.7
1,114 Reviews

1,114 Reviews of Southlake Nissan - Service Center

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August 15, 2019

Amazing service I would like to thank Randy and his service team and staff for wonderful service and customer service. They always make feel at home while my car is b More

by Layla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna , Thomas Carter
August 13, 2019

"As always excellent service" Randy Kawanna and his service team are the BEST! I have been a Nissan customer since 1992. I highly recommend the Nissan Service Department Southlak More

by mistyblue92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna, Brian Jensen, Angelo and Dave from Collision
August 12, 2019

Oil change and tire repair The dealership runs their appointments on time, they assign a team member to follow your car through the whole process and they give you a time estima More

by pdnidoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Randy in service
August 10, 2019

My expensive brake job Recently, 117k miles, I paid to $100 more for a rear brake job than I did at 69k miles. Randy did not want to compensate. More

by msolano486
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Randy
August 08, 2019

Great job Very polite and friendly service techs. faster service than usual. and did not even have to go to cashier. (prepaid service). keep up the great wo More

by macmacleod888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
August 08, 2019

Excellent customer service! The best ever.Their service department always give excellent service to their customers and you never feel cheated or over paid for service that was d More

by robertbaby3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam & Ryan
August 08, 2019

great team work done as promised done early and no one tried to sell me anything i didn't need will definaetly recomend dealership for all automotive needs More

by sullyjs48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
not sure
August 07, 2019

tire rotation, oil/filter change The service person and the checkout person at the front desk were very friendly, as well as other employees that came in contact with me. .The waiting More

by ridekyl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Sprang, Zachary Frey
August 06, 2019

Nissan Service This dealership is great establishment for service on your vehicle. The staff is well knowledgeable with your vehicle. They don't try to over charge f More

by toniahayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Carter
August 06, 2019

Prompt and thorough service My vehicle came in for service on a variety of issues. The Service Area staff members addressed all issues, made the necessary repairs and got the ve More

by 2013 Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian and Randy
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