
Southgate Lincoln
Southgate, MI
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I felt that I mattered and still do! I had been researching vehicles on line. I test drove at different dealerships and decided on a fusion. I then decided on what was affordable relati I had been researching vehicles on line. I test drove at different dealerships and decided on a fusion. I then decided on what was affordable relating to payments and insurance. 2 other dealerships were terrible with the customer service and I did send them an email letting them know. when I went to yours and met Shannon, I knew right away this was a good fit. then after that everything fell into place. I am very happy with my purchase and experience. you have a winning employee with her! More
Great Place ! This dealership is one of a very few that will not pressure you ….. into buyers regret.! If you have your mind set on a certain type of auto, you can This dealership is one of a very few that will not pressure you ….. into buyers regret.! If you have your mind set on a certain type of auto, you can look and they will not steer you into some other auto. The sales Rep., Shannon was very kind, nice, helpful and had a very cheerful nature about her. I would buy there again. And would also have Shannon as my Rep. More
Brian in service did a great job of getting my car in Brian in service did a great job of getting my car in and out of shop within 2 days. Very professional. Won’t take my car anywhere else. Brian in service did a great job of getting my car in and out of shop within 2 days. Very professional. Won’t take my car anywhere else. More
Service Visited this dealership for a routine maintenance and oil change with no appointment. They quickly got my service issues addressed. They were profess Visited this dealership for a routine maintenance and oil change with no appointment. They quickly got my service issues addressed. They were professional and friendly. I highly recommend them. More
Awesome Service Department The Service department employee provided prompt, professional courteous service. My car was quickly serviced and was returned to me nice and clean. Aw The Service department employee provided prompt, professional courteous service. My car was quickly serviced and was returned to me nice and clean. Awesome customer service. More
Very helpful Brian kept me informed on the status of my vehicle. He is very knowledgeable. He is my good to person for any of my vehicle issues or concerns. I Brian kept me informed on the status of my vehicle. He is very knowledgeable. He is my good to person for any of my vehicle issues or concerns. It is a pleasure to work with him More
Prompt and professional I appreciate the prompt response to emails and questions regarding my purchase. Richard Klaiss was very professional and patient. This was my first Li I appreciate the prompt response to emails and questions regarding my purchase. Richard Klaiss was very professional and patient. This was my first Lincoln purchase, and it will not be my last. More
Representatives were very helpful to solve the issue I had. The service department reps were very helpful and eager to solve my problem, which was replacing the dead battery in my Lincoln. They have been very The service department reps were very helpful and eager to solve my problem, which was replacing the dead battery in my Lincoln. They have been very helpful in the past as well. No, I am not associated with any dealership or service center. More
Awesome Southgate Ford has the BEST sales team, financial team and service benefits. Polite, fair and attentive. Love our new Lincoln. Thanks Rick, Richard Southgate Ford has the BEST sales team, financial team and service benefits. Polite, fair and attentive. Love our new Lincoln. Thanks Rick, Richard and Nicole from Alan & Lynda Krauser. More
Pricey I needed an oil change and tire rotation. I had no trouble with their work, but over $70 for those 2 items is too much I needed an oil change and tire rotation. I had no trouble with their work, but over $70 for those 2 items is too much More