Southgate Lincoln

Always a good experience at Southgate Lincoln I am just about always first in line for service. Therefore I'm in and out in a short time. Always pleasant people to deal with. Never a bad experi I am just about always first in line for service. Therefore I'm in and out in a short time. Always pleasant people to deal with. Never a bad experience. More

Very satisfied with the prompt service provided by Brian’s team. The part was ordered and quickly delivered to the dealership for installation. Pleased with service from everyone involved. Brian’s team. The part was ordered and quickly delivered to the dealership for installation. Pleased with service from everyone involved. More

3rd dealership I went to for repeated bbrake issues. They were able to find the issues and fix immediately. Service staff (including the manager) were attentive, accommodating and efficient. They were able to find the issues and fix immediately. Service staff (including the manager) were attentive, accommodating and efficient. More

Adam was very rude and prejudice my experience with him was horrible. It time for me to purchase a new car and I will purchase it there because of what I went through with him. My car was there for 2 mon was horrible. It time for me to purchase a new car and I will purchase it there because of what I went through with him. My car was there for 2 months and he never followed up with me in the whole two months everytime I called he would say oh I was just about to call you. He hung up in my face several times and was just extremely rude to where I would ask to speak to a manager. I will never refer anyone especially anyone of color to come to that dealership and get treated the way that I did. I bought my car there and I'm going to buy a Lincoln but I will not buy there again. More

Couldn’t ask for a better experience! My salesperson Richard Klaiss responded to my every want and need! He was answering my questions before I asked them and made himself available to me My salesperson Richard Klaiss responded to my every want and need! He was answering my questions before I asked them and made himself available to me at all times. The closing was well prepared and thorough. I am in love with my new Lincoln MKZ! More

The customer service was great! Shannon Grover sold me a Lincoln MKZ, which turned out to be a Awesome birthday gift to myself. Shannon was great!! Lincoln MKZ, which turned out to be a Awesome birthday gift to myself. Shannon was great!! More

First class experience all around This is the 3rd or 4th car I have gotten from Southgate Lincoln. Always great service and worth the drive from Birmingham. Dan Sunderman has been my This is the 3rd or 4th car I have gotten from Southgate Lincoln. Always great service and worth the drive from Birmingham. Dan Sunderman has been my salesperson for all the cars that I have leased. He is well organized and follows up with a call to confirm that that I had no issues with the transaction. The dealership building looks great with the white marble floors. First class experience all around. More

Great experience! Shannon, my salesperson was fantastic. She responded right away and held the Cadillac for me until we could work out the deal. She is GREAT!! HIGHLY RECOMMEND THE DEALER!! She responded right away and held the Cadillac for me until we could work out the deal. She is GREAT!! HIGHLY RECOMMEND THE DEALER!! More

Excellent Service now and the last 20 years While this visit was for an oil change, car returned cleaned and washed. I have had numerous Service functions done on my vehicle over the years and While this visit was for an oil change, car returned cleaned and washed. I have had numerous Service functions done on my vehicle over the years and I return because of the Service. Highly recommended and never dissatisfied with their Service and the dealership personnel. More

Great lease experience The new salesperson followed up without pressure. She listened to my requirements and found what I needed. Much of the paperwork was done in advance The new salesperson followed up without pressure. She listened to my requirements and found what I needed. Much of the paperwork was done in advance so the time at the dealership when I took possession was limited. Salesperson was knowledgeable of car features. More