429 Reviews of Southgate Honda - Service Center
service and sales excellent service specialy Jackie the service manager,. also ivan sales person. also steve short body shop manger. dealer ship is over all excellent. excellent service specialy Jackie the service manager,. also ivan sales person. also steve short body shop manger. dealer ship is over all excellent. very good service More
I just had my car service very friendly people and on time with servicing of my wife car this is the 2nd time I had to take it there for service because of recalls and always o very friendly people and on time with servicing of my wife car this is the 2nd time I had to take it there for service because of recalls and always on time great team you have. More
My Awesome Genthe Honda Experience I was at Genthe Honda in Southgate because my driver side air bag was recalled. First of all, they contacted me by mail and phone - which I appreciat I was at Genthe Honda in Southgate because my driver side air bag was recalled. First of all, they contacted me by mail and phone - which I appreciated. When I arrived at the dealership, I was politely directed to the service desk where a gentleman handled everything in a pleasant, yet professional manner. He appeared to be very knowledgeable about my situation. (I would think he would be frustrated because of the probable hundreds of recalls!) I was told it would take about an hour and a half and the repair was completed in an hour. The dealership was busy, yet smooth. No one seemed rushed or upset or annoyed. The establishment was extremely clean, and there was a television as well as coffee and vending machines. Overall, my experience was extremely pleasant and I would recommend Genthe Honda to anyone at any day!!! More
Awesome They were very nice and helpful. Very knowledgable with what was going on with my car. Prices were reasonable. Made me feel like I was a valuable cust They were very nice and helpful. Very knowledgable with what was going on with my car. Prices were reasonable. Made me feel like I was a valuable customer. More
Oil cgange Great customer service. Wayne Darrell took out time to show me a car and everything about it. Will be going back. Goodbye la fontaine. Won't be going Great customer service. Wayne Darrell took out time to show me a car and everything about it. Will be going back. Goodbye la fontaine. Won't be going back More
Very helpful and professional Staff was very helpful in ordering a replacement part for my Civic. They also took care of three recalls as well. Service was completed much sooner Staff was very helpful in ordering a replacement part for my Civic. They also took care of three recalls as well. Service was completed much sooner than estimated. Very professional and courteous. More
Recall was taken care of promptly Excellent service. I would recommend this dealer to family and friends.I took my Honda in for a recall and they took care of it in a short amount of t Excellent service. I would recommend this dealer to family and friends.I took my Honda in for a recall and they took care of it in a short amount of time. More
Major Service Staff was friendly and helpful. An additional part was needed, I was called with estimate and time car would be ready. Since I was having major servic Staff was friendly and helpful. An additional part was needed, I was called with estimate and time car would be ready. Since I was having major service I was given a loaner. Staff kept me up to date as work progressed. More
oil change and seat problems I had to take my wife's car in for service on her 2013 Honda Accord. She needed an oil change and the power seat wasn't working. The two people at t I had to take my wife's car in for service on her 2013 Honda Accord. She needed an oil change and the power seat wasn't working. The two people at the service desk were very polite and helpful with our problem. The power unit is bad and it needs replacing. It well cost over $800 to fix it. The young lady called Honda service up. They will cover 90% of the cost. The seat is not under warranty. She is going to call me when the new seat comes in. Her help was greatly appreciated. I would recommend the service department because of her helpfulness. More
normal maintenance Oil change and tire rotation. Although I had to wait a while, the entire staff was accommodating and kept me informed along the way. The Genthe staf Oil change and tire rotation. Although I had to wait a while, the entire staff was accommodating and kept me informed along the way. The Genthe staff is great! More