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Southgate Honda - Service Center

Southgate, MI

4.7
429 Reviews

429 Reviews of Southgate Honda - Service Center

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February 17, 2021

This is Our dealership now and forever! Bought a new CRV--no hassles, no problems, no push--no stress.... we are Honda lovers, could go anywhere to buy our next car--but will go back to Genthe for sal More

by DEEJNBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown
February 15, 2021

Thank you for all help that Service Department of Genthe Honda has provided to our vehicles for years! Service advisors are always friendly and ready to help (especially now when we have that COVID-19 "saga More

by omoeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Howard - Service Advisor, Andrew Genthe
February 15, 2021

I call to make an appointment is sales person told me he can take me right away I drove down within 30 minutes I had my oil change and tire rotation excellent service thank you More

by yandwood
Customer Service
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
February 13, 2021

My service advisor (Mike Hayner) was very professional and helpful.. All in all a great experience.. Advisor was complete in explaining the issue and the cost and repair timelines.. very satisfied More

by jjamula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayner
February 09, 2021

Excellent Communication. Superb Service Advisors, Managers and Technicians! Keon and Ben were both honest, helpful and understanding of the work needed. Best Honda Service Ever! More

by justashleyj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Howard, Ben Sachs
February 08, 2021

The quality of service I received 100% exceeded my expectations. I got help from Mike, Steve and one other guy ( I can't remember the name but he was black). I hit my bumper and ended up having to pay More

by Avoid this dealership
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Steve, another guy in the service department.
February 08, 2021

I needed an A7 service and a reflector light. Keon spoke to me the night before my service and assured me that he could have the car finished in a timely and safe manner as I was hesitant about coming in du More

by jmourguet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Howard
February 08, 2021

Best service ever.. I have been coming here for years and never had a problem I feel at home. And I especially love the free car wash and the customer service guys are really nice More

by ROSUHAYDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service , Andrew Genthe
February 08, 2021

This is a nice and friendly dealer ship...They have always been very help full to me. I have had some problems with the dealership I leased my Honda with Jeffery. More

by TZQR9C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keon Howard
February 07, 2021

Service was responsive and found the problem (hopefully) to correct my computer scene. They called frequently to keep me up to date on the diagnosis. They drove me home and picked me up when the work was co More

by Lynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayner
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