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Southgate Honda - Service Center

Southgate, MI

4.7
429 Reviews

429 Reviews of Southgate Honda - Service Center

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March 24, 2021

Excellent customer service from KEON HOWARD. I have visited the Honda Service twice this year without notice. I received prompt attention regarding my concern during both visits. Thank you Keon for mak More

by dcloutier11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
March 24, 2021

Although I scheduled service through its online scheduler tool, it took about four days for Genthe to confirm the appointment. After that, everything was smooth and quick. Not an unpleasant experience at all More

by Journalist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
March 24, 2021

Good Price and the work was done right.In and out in a Good Price and the work was done right. In and out in a reasonable time. Another Honda dealership service would not give me an appointment until 4 d More

by ROCQUELOUIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
March 23, 2021

Changed out an ABS Main unit on my Acura. They were very flexible with time and work. Been going here a long time and had nothing but great upfront service. More

by PEABODY102270
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike CSR in service
March 22, 2021

Had an oil change and tire rotation. Every thing done quickly and professionally. Cost were competitive thanks to the three oil change special. will come back again. More

by gevans3316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
March 18, 2021

Had rear wiper replaced. Broke off as soon as I left at car wash. Don’t think they put on right. After paying $90+, was told I’d have to pay another $30. Said they would order new one.... never heard ba More

by EVELYNBELLPENNISI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Genthe
March 16, 2021

Came in for oil change and was pleasantly and professionally greeted. Got me in and out very quickly. Nothing bad to say at all. One thing- wish you had one night open later and a partial More

by apokors1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
March 15, 2021

They were polite, quick and very pleasant. I didnt have an appointment but they were kind enough to fit me in. It was a great expert More

by LADY_DRAGON54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
March 15, 2021

The guy who was helping me, as well as the guy working on my car, were awesome. But you guys put on another plate frame which, for me, is a big no no unless you're willing to pay me in free service to adver More

by joshua.jones929
Recommend Dealer
No
Employees Worked With
Andrew Genthe
March 15, 2021

Once again, Mike took care of my issues in a quick and professional manner, I realize no one likes to spend time at the dealer, however, Mike makes it feel more like a family visit, he explains what will More

by jjamula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hayner
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