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Southgate Honda - Service Center

Southgate, MI

4.7
429 Reviews

429 Reviews of Southgate Honda - Service Center

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December 15, 2021

The service department here does an amazing job, they really go above and beyond expectations, Sami in service is really great. I would highly recommend Genthe Honda for all of your service needs More

by LUKERAESIDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
December 10, 2021

Overpriced! Loyalty means nothing! I have been coming here for years! I have never been given a break on anything! More

by ladypraise755
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe
December 07, 2021

said it would take 40 minutes, and it did. (oil change & tire rotation) and cost was reasonable More

by croninbd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe, Emily May
December 03, 2021

The service people were very friendly, the service was efficiently done, and a suggestion was given me about a brake job being needed soon. More

by GULLENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
(forgot the name)
November 30, 2021

Descent, clean and polite.Helpful,and explained Descent, clean and polite. Helpful,and explained everything to do with my work being performed and future repairs. More

by FDCRAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe, Emily May
November 21, 2021

Sami in service was extremely friendly with great energy it’s refreshing to see keep it up More

by platoon_geeky.0d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami
November 11, 2021

They were helpful and did the oil change the same day I called. Thank you. More

by tmk10109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
November 09, 2021

price to replace my mirror was unacceptable, was told to come in anytime on the phone yet when I got there the first time, was told my mirror had to be ordered and come back in a couple days. This conversat More

by DRBUG01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Genthe, Emily May
November 05, 2021

The service department at Genthe Honda has consistently been wonderful. They are friendly, professional, helpful, and eager to please. Special kudos to Sami whose assistance and customer satisfaction wa More

by HUSKER_68104
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami in the Service Department
November 04, 2021

Service writer was condescending, serviced twice for same issue, still not fixed, their fix was to Put used radio in my new car, was told that was my warranty. Tried to talk to manager connected to service w More

by sskene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Sammy and Cody
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