Southgate Ford Inc. - Service Center

Power Seat Repair Southgate Ford did an excellent job in repairing my power driver's seat. The power seat was stuck in the all the way back position and would not oper Southgate Ford did an excellent job in repairing my power driver's seat. The power seat was stuck in the all the way back position and would not operate at all. It made it difficult for my wife to reach the pedals. Southgate Ford diagnosed the problem and repair in a timely and professional manner. Great Job. More

Great job, 1 day job. Very reliable works that a fabulous job. Very clean and efficient. Schedule service on time. No fuss drop off and pick up. job. Very clean and efficient. Schedule service on time. No fuss drop off and pick up. More

Good service I hate giving reviews but this service was good and the people were quite friendly, informative, and pleasant to work with. I especially enjoyed the I hate giving reviews but this service was good and the people were quite friendly, informative, and pleasant to work with. I especially enjoyed the courtesy ride More

March 16, 2020 service on my Escape I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in at this time. Between Rob and the service dept., I was in and work done in less than 30 minutes. Everyone stayed a car length away from me and wore gloves. I really appreciate them all. More

I scheduled through my FordPass app, super easy and convenient. Technicians did a great job with my service. I will definitely be back for my next service convenient. Technicians did a great job with my service. I will definitely be back for my next service More

I had to have my car serviced . The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. More

2016 Escape I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. More

I have a great salesperson in Nancy Howey, she hooked me up with a good deal knowing I am retired, and I love my 2018 Escape. So far I have zero complaints with the service department. up with a good deal knowing I am retired, and I love my 2018 Escape. So far I have zero complaints with the service department. More

Recall tail lights Once again Deb Sebastian alerted me about the recall and Joe in the service department was great to work with. They met and exceeded my expectations. Once again Deb Sebastian alerted me about the recall and Joe in the service department was great to work with. They met and exceeded my expectations. More

Cutomer service was polite and friendly. Customer service was through in updating issues and repairs. Very polite and friendly, eager to please customer. Took care of all the issues I had wit Customer service was through in updating issues and repairs. Very polite and friendly, eager to please customer. Took care of all the issues I had with my vehicle. More