Southgate Ford Inc. - Service Center

Diagnosed problem to be and replaced front right wheel bearing. After changing the front wheel bearing diagnosed and determined problem with right rear wheel bearing. The car has less than 60,000 miles on bearing. After changing the front wheel bearing diagnosed and determined problem with right rear wheel bearing. The car has less than 60,000 miles on it. I was charged $880.00 for labor, a total of $1621.00 for servicing the vehicle. I question whether either bearing was bad and the problem was the brake disc splash shield rubbing. More

Perfection they are so polite. The service department is so clean and the people I worked with were caring. This was not my first time there,. so clean and the people I worked with were caring. This was not my first time there,. More

Had a complete brake job, new everything. Brakes have been squealing since I left the shop. I've taken my truck back in two times for this issue and they are still squealing. I have been told, "This is n been squealing since I left the shop. I've taken my truck back in two times for this issue and they are still squealing. I have been told, "This is normal", "It's not a safety issue", "Metal pads will do that" and "Maybe it's a loose piece of metal in there." The squeak is annoying but I am fed up with the service department so I guess I'll just live with it. More

I had an appointment for oil change but couldn’t make it. So I made a call but no one called back to me. The next day I drove to Southgate ford to tell them of my problem and make another appointment. The yo So I made a call but no one called back to me. The next day I drove to Southgate ford to tell them of my problem and make another appointment. The young man waiting on me was very sympathetic and took me in immediately to have the oil change. I appreciate that kind of service. More

Been a customer for years and there is always great service. Took safety of themselves and me under Covid conditions. Used my points to make my bill less, which I did not expect. service. Took safety of themselves and me under Covid conditions. Used my points to make my bill less, which I did not expect. More

Are you guys at Southgate Ford are absolutely the best. Your service Bob Lovett is very friendly and knowledgeable. You service men & women have always done an outstanding job. I will be dropping my F-1 Your service Bob Lovett is very friendly and knowledgeable. You service men & women have always done an outstanding job. I will be dropping my F-150 off in the next week or two to get my breaks replaced. I can trust Southgate Ford to do the job right and not take advantage on me. More

I had my truck sent to southgate ford for body work after an accident. It was repaired quite nicely and all the damage was fixed beautifully. I was very happy to work with Scott and Danielle in the body shop an accident. It was repaired quite nicely and all the damage was fixed beautifully. I was very happy to work with Scott and Danielle in the body shop More

Best Service I am very pleased with Southgate Ford. Whether I need an oil change, repair Southgate Ford has always been straight forward and honest. The staff is f I am very pleased with Southgate Ford. Whether I need an oil change, repair Southgate Ford has always been straight forward and honest. The staff is friendly and helpful More

Liz was amazing to be able to get my car in for an oil change. I’m an essential worker and needed to go to Texas to see my son who just got back from deployment change. I’m an essential worker and needed to go to Texas to see my son who just got back from deployment More

Good Job!!! Good job friendly people good service They do the job in the time they tell you I would recommend their service crew good quality professional work Good job friendly people good service They do the job in the time they tell you I would recommend their service crew good quality professional work More