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Southgate Ford Inc.
Southgate, MI
240 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Southgate Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Ford lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Ford parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Southgate Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 16501 Fort Street Southgate, Michigan, and a short drive away from Detroit, Wyandotte, Riverview MI and Taylor MI, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 240 reviews
December 16, 2023
Salesman was great. My only complaint is with the trucks instrument panel. Two things. It doesn’t reamian on the last selected view so that every time I start the truck My only complaint is with the trucks instrument panel. Two things. It doesn’t reamian on the last selected view so that every time I start the truck it reverts back to main menu. I keep it on trip 1 and should have to fiddle every time truck starts Two; I like to turn of the auto front brake assist, which it allows but aagain every time I start the truck I have to cancel the warning that it’s off. Very irritating! Other then that (which ford could easily fix) I love this truck! More
by elpayne
Employees Worked With
Darian
December 02, 2023
Jeff Boeler was outstanding! He did everything he said he would do. He brought the truck to our shop to show us , & we drove it, loved it , then bought it. Would highly recommend He did everything he said he would do. He brought the truck to our shop to show us , & we drove it, loved it , then bought it. Would highly recommend Jeff to anyone. A special thanks to Jeff. Thanks Tim Kelley More
by Tkelley
Employees Worked With
The extended warranty guy sorry can't think of his name but he was also excellent to work with
October 01, 2023
Great dealership. Laura Kern is an exceptional salesperson.The most knowledgeable salesperson I have ever dealt with. She goes above and beyond to take care of your ne Laura Kern is an exceptional salesperson.The most knowledgeable salesperson I have ever dealt with. She goes above and beyond to take care of your needs. More
by mac82529
Employees Worked With
Laura Kern
September 07, 2023
Southgate Ford is an example of customer care. They listen to understand what you are seeking and then help you decide what the best fit for you will be. Car shopping is a major purchase and you They listen to understand what you are seeking and then help you decide what the best fit for you will be. Car shopping is a major purchase and you can count on their expertise in enhancing that experience.Great group all around and can really make you feel appreciated as a customer. More
by BellaB.
Employees Worked With
Danielle Leigh
August 09, 2023
Bought the truck off the showroom floor, after agreeing on final price was told oh yeah extra 350 for bedliner that was already in. Strike 1 Brought the truck back under warranty for several issue includi on final price was told oh yeah extra 350 for bedliner that was already in. Strike 1 Brought the truck back under warranty for several issue including a recall. Strike 2 Was told on phone yes you will get a rental car no charge.Day set to bring it in was told $40 a day if no issues are covered. Strike 3 Had to go back 36 hours later to pick up rental. Really only addressed 1 issue out of all I asked about, and kept my truck 1 week! Asked to have follow up calls as to progress. But I had to call there more than I got called! Am thinking of upgrading 1 more time but will shop elsewhere. Asst Service manager said "trust me" when I tried to get an explanation of truck issues upon pickup. This place is neck and neck with village ford, which I didn't think was possible. That place is the worst...almost! More
by vb917
Employees Worked With
Katie Jesulaitis
