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Southgate Ford Inc.
Southgate, MI
240 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Southgate Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Ford lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Ford parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Southgate Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 16501 Fort Street Southgate, Michigan, and a short drive away from Detroit, Wyandotte, Riverview MI and Taylor MI, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 240 reviews
July 15, 2019
2019 Ford Edge My sales lady was great. I dealt with her by text and she had the deal all set up for a easy pickup My problem now is at 1500 miles the check engin My sales lady was great. I dealt with her by text and she had the deal all set up for a easy pickup My problem now is at 1500 miles the check engine light came on. On took it in last Thursday I was told it has a bad cooling system. I do not have it back yet More
by kc8nnx
Employees Worked With
Michelle
July 09, 2019
My Experience I went to this dealership because I know a great salesperson. Jeff Boler went above and beyond to help me. He will be an awesome asset to Southgate Fo I went to this dealership because I know a great salesperson. Jeff Boler went above and beyond to help me. He will be an awesome asset to Southgate Ford. More
by debiyax
Employees Worked With
Jeff Boler
July 05, 2019
As always, prompt and friendly service. Service dept. was there immediately to get me in for service. I will continue to bring my care in there for service. Thank you for your promptness. Service dept. was there immediately to get me in for service. I will continue to bring my care in there for service. Thank you for your promptness. More
by Terry264
Employees Worked With
Unknown.
June 26, 2019
Loving my 2019 Expedition Marcus Irving provided great customer service. He has been my salesman for many years and knows exactly what I want on my vehicles. I never test driv Marcus Irving provided great customer service. He has been my salesman for many years and knows exactly what I want on my vehicles. I never test drive my vehicles I handle everything on-line, and by phone. When I go to Southgate Ford I'm going to sign paperwork and pick up my new vehicle. Can't get any better than that! I've always been satisfied with my vehicles past and present. More
by rcruzavila
Employees Worked With
Marcus Irving
June 21, 2019
New Edge Don Daniel was great to deal with, this is my second car bought from Southgate Ford, and with Don. Had a few issues with the car but Don and Service Don Daniel was great to deal with, this is my second car bought from Southgate Ford, and with Don. Had a few issues with the car but Don and Service manager Jeff took great care of the car so I was able to bring it home in a timely manner. More
by sonia
Employees Worked With
Don Daniel
June 20, 2019
A few good words for a Good dealership! I have had good service from this dealership. I will continue to use their service for my Ford vehicles and a Chrysler product that I own. Thank you I have had good service from this dealership. I will continue to use their service for my Ford vehicles and a Chrysler product that I own. Thank you Southgate. My salesman (Roland Musick) has leased or sold me over twenty vehicles-That's who I go see when shopping for a Ford. More
by Blueojibwa#1
Employees Worked With
Roland Musick
May 22, 2019
Ford sale Very friendly showed me how use the options in car got approved easy worked with A plan car was clean and full tank of gas Very friendly showed me how use the options in car got approved easy worked with A plan car was clean and full tank of gas More
by Gqman427#
Employees Worked With
John mehall
April 27, 2019
new lease My husband and I have been dealing with Al for over 20 years. He is always able to get us what we are looking for. My husband and I have been dealing with Al for over 20 years. He is always able to get us what we are looking for. More
by dkane654
Employees Worked With
Al Orlowski
April 26, 2019
Great Support I was very pleased with my latest interaction with Joe and the Service Department at Southgate Ford. My 2014 Explorer had an intermittent error with I was very pleased with my latest interaction with Joe and the Service Department at Southgate Ford. My 2014 Explorer had an intermittent error with the back up camera not starting. There was not a rhyme nor reason for the camera failure. My extended warranty was about to run out right before I took the vehicle in to get it fixed. My concern was getting this done before the warranty ran out. As it turns out, all that could be found was an intermittent error code, nothing definitive. Joe made sure that the issue was written up and parts ordered against the write up before the warranty expired and I returned a week later when the parts came in and after the warranty ended and still had the warranty honored and my car fixed. The camera works great now and I was very happy with the service I received. More
by SBH
Employees Worked With
Joe
March 25, 2019
Sales is great service is not Brought our Flex in multiple times for a noise in the dash. We hear it all the time but the service department never can. Also brought in for rim le Brought our Flex in multiple times for a noise in the dash. We hear it all the time but the service department never can. Also brought in for rim leaks and they claim they cannot find them. More
by jgenaw
Employees Worked With
NA
