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Southgate Ford Inc.
Southgate, MI
240 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at Southgate Ford. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new Ford models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and Ford lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and Ford parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on Southgate Ford to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 16501 Fort Street Southgate, Michigan, and a short drive away from Detroit, Wyandotte, Riverview MI and Taylor MI, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 240 reviews
June 05, 2020
Best experience in leasing anew car I've ever had. First time I ever bought a car unseen, only from a picture. However Mr. Musick guided me through the process quite easily. Even though the showroom w First time I ever bought a car unseen, only from a picture. However Mr. Musick guided me through the process quite easily. Even though the showroom was closed on account of the virus we picked up the car on a very rainy day. Needless to say Mr. Musick got soaked as he removed our old plate as well as the final papers. I'm sure it took all day for him to dry out. His knowledge and friendliness is top notch. More
by Shirley22
Employees Worked With
Roland Musick
April 01, 2020
I only have one or two problems my map will not work for more than a minute and my electric start don't work all the time other than that I love my new car and my payment should only be 240.00 but its 258.0 more than a minute and my electric start don't work all the time other than that I love my new car and my payment should only be 240.00 but its 258.00 have a nice day please teach someone how to set my phone to allow my map and starter to work but he was an excellent sales person More
by Babygirl
Employees Worked With
Darian g counts
March 29, 2020
I haven't really driven much since the coronavirus outbreak but the few times I have driven I really like my car. My driving has been all local. Waiting to be able to take a little trip in it to see h outbreak but the few times I have driven I really like my car. My driving has been all local. Waiting to be able to take a little trip in it to see how it handles on the expressway. My dealer Dan Ryan went above and beyond to make me feel comfortable and get me in a car that fit my budget and lifestyle. I would highly recommend him and Southgate Ford More
by lulu5876
Employees Worked With
Dan Ryan
March 27, 2020
Everything was done in a timely fashion. I have lived in the downriver area from 1972 until 2020, and Southgate Ford has always performed as a dealership. The staff inside the service depart I have lived in the downriver area from 1972 until 2020, and Southgate Ford has always performed as a dealership. The staff inside the service department and on the sales floor were always attentive and pleasant. More
by colloann
Employees Worked With
Daniel was awesome I would recommend her highly. She is a very professional and smart employee.
March 25, 2020
Good service I hate giving reviews but this service was good and the people were quite friendly, informative, and pleasant to work with. I especially enjoyed the I hate giving reviews but this service was good and the people were quite friendly, informative, and pleasant to work with. I especially enjoyed the courtesy ride More
by Andy.kroll
Employees Worked With
Friendly
March 22, 2020
Excellent experence We had an excellent visit at Southgate Ford when we turned in our Escape lease. We met our salesperson who helped us thru the process of getting our n We had an excellent visit at Southgate Ford when we turned in our Escape lease. We met our salesperson who helped us thru the process of getting our new car. Southgate Ford the exact car we were looking for. Thanks for all your help. More
by brenda.raptis
Employees Worked With
Roland Music
March 17, 2020
March 16, 2020 service on my Escape I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in I called my salesman Rob Shoults last week as I received a recall notice on my vehicle. Because of a serious health problems, I was afraid to come in at this time. Between Rob and the service dept., I was in and work done in less than 30 minutes. Everyone stayed a car length away from me and wore gloves. I really appreciate them all. More
by jules63
Employees Worked With
Rob in Sales, Rebecca in Service Dept. and unknown name of man who did my recall work.
March 10, 2020
I scheduled through my FordPass app, super easy and convenient. Technicians did a great job with my service. I will definitely be back for my next service convenient. Technicians did a great job with my service. I will definitely be back for my next service More
by msmall3
Employees Worked With
N/A
March 02, 2020
I had to have my car serviced . The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. The dealership was great, the staff was very friendly I have an older car and they did a good job fixing it my car runs really well. More
by dorishester1
Employees Worked With
Jeff Howey took care of me and he was great.
February 26, 2020
2016 Escape I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. I purchased my Escape New at this dealership and had a terrific experience. I have had it serviced there and they could not have been more helpful. More
by frankjoly
Employees Worked With
bret
