Southfork Chrysler Dodge Jeep Ram - Service Center
Manvel, TX
424 Reviews of Southfork Chrysler Dodge Jeep Ram - Service Center
Sales and Finance departments are great. Service department is abysmal. They take over 3 hours for an oil change. They don’t honor their own coupons. They don’t even know what a 5 tire rot Service department is abysmal. They take over 3 hours for an oil change. They don’t honor their own coupons. They don’t even know what a 5 tire rotation is. More
My Jeep was there for almost a week because of parts and lack of mechanics. James, my Service Tech was great but the parts weren’t in stock and there was evidently a shortage of mechanics. lack of mechanics. James, my Service Tech was great but the parts weren’t in stock and there was evidently a shortage of mechanics. More
Excellent Service team. Anyone I’ve ever dealt with is always helpful and polite. Never experienced an issue when taking my Jeep there. Anyone I’ve ever dealt with is always helpful and polite. Never experienced an issue when taking my Jeep there. More
I want my Jeep back Southfork CDJ! It has now been over a month since I dropped off my 2020 Wrangler for the engine to be completely replaced. Keep in mind that I only had the Jeep for It has now been over a month since I dropped off my 2020 Wrangler for the engine to be completely replaced. Keep in mind that I only had the Jeep for 6 weeks prior to the engine light turning on. I understand that it takes time to get parts shipped. However, the main issue is their customer service. If something is delayed, either parts or service, you should call me and let me know AND return my messages. This has been a horrible experience. More
I have called twice, second time was to try and get pricing for mopar lift kit install on my wrangler, left message for service manager to call me back. Service manager called back and apologized and w pricing for mopar lift kit install on my wrangler, left message for service manager to call me back. Service manager called back and apologized and was impressed More
I can’t say enough good things about this dealership. James Marion sales manager made us feel like family, marshal long made sure we were taken care of with a personal touch. These guys are fair and ho James Marion sales manager made us feel like family, marshal long made sure we were taken care of with a personal touch. These guys are fair and honest. More