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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,320 Reviews

1,320 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 05, 2024

Very professional service and easy to get service Tim is very professional and great to communicate with More

by FLORES_G
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 05, 2024

Fast, prompt service Tim is the best service advisor. Making sure all my cars are kept up to par More

by BLUEHARVEY3
Recommend Dealer
Yes
Employees Worked With
Tim
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 05, 2024

It took two hours for an oil change, and a State inspection. Everyone was very courteous and respectful . They offer free, hot drinks while you were waiting. The service areas and restrooms were v More

by blondeee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 05, 2024

Quick and friendly Adam was accommodating and courteous. The dealership was spotless. Adam made the experience good More

by Charlenamanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 04, 2024

Friendly people. Yall reminding me of highschool essay writing the word count. Stop trying to make me sell my car every two seconds. But overall, loved Adam! He was a More

by That annoying person with the jetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 04, 2024

Great service and customer service. Got vehicle back in a timely manner which is always great! More

by NANSEMONDPCS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cedric Hurston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Roy Schesventer, Isaiah Graham, Robert Boyd, Eric MCKENNA-HALLAL, Alexander Otto, Travis Wilson, Trevor Garvin, John Caddell
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 04, 2024

This is always my go-to location for any service my car needs. Adam was especially helpful and kept me in the loop about everything going on with my car, even giving me an estimate for how long it would ta More

by Deanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Bailey
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 04, 2024

Professional service. Very efficient. Caring and friendly personnel. I already submitted a review via email More

by DUNKIE22
Recommend Dealer
Yes
Employees Worked With
Tim Champion
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 04, 2024

It was great. Good customer service It was very fast and very easy. In and out! More

by Wheeliemaker
Recommend Dealer
Yes
Employees Worked With
andrew
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 02, 2024

The service is always the Very Best, the Customer Service is always the Best I would recommend Southern VW to family and friends More

by TEENY49
Recommend Dealer
Yes
Employees Worked With
Andrew Smithison
Apr 04, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

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