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Southern Volkswagen Greenbrier - Service Center

Chesapeake, VA

4.5
1,320 Reviews

1,320 Reviews of Southern Volkswagen Greenbrier - Service Center

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April 08, 2024

Sam was especially welcoming when I arrived. He explained everything with the knowledge of what he was doing. In the future I will request he works on my car!?? More

by Doodlemom
Recommend Dealer
Yes
Employees Worked With
Samuel Higginbotham
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 07, 2024

I experienced very good service. Wesley helped me a whole lot. I loved Very courteous service. More

by DAVIS2SELMA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 06, 2024

Outstanding. I have relied an Southern Greenbriar for years and plan on continuing to do so in the foreseeable future. More

by NICKNICHOLS54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Smithson
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 06, 2024

They are pleasant and considerate. They got my service done early and even brought my car to me. More

by rjgeromin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexander Otto
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 06, 2024

Routine service. They could not replicate one of the problems we were experiencing, but everything else went very well. Communication was good. More

by DTNBABCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

Always punctual and there's plenty of thorough communication Quality service and customer care every time More

by Lahm2929
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 05, 2024

I dropped off my car for an oil change and rotation of tires. He called and said they noticed my windshield wipes were not doing a great job and asked before they did it to swap out. Very courteous More

by Denisebogey
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 05, 2024 -

Southern Volkswagen Greenbrier responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

April 05, 2024

Today was a quick turn around for my complimentary oil change, in at 7 out at 8:15. Service agent communicated well and was attentive to get me out quick More

by eric.eberle76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remeber the name bald long beard. He was excellent
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 05, 2024

The service was prompt, and professional. Everyone was very easy to deal with. Will definitely be returning. More

by DCAROON117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Seyfert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 05, 2024

Andrew was very informative and helpful He kept me posted, was courteous of my time knowledgeable More

by FERRUMCHIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Apr 10, 2024 -

Southern Volkswagen Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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