Southern Volkswagen Greenbrier - Service Center

Great job getting all the recalls done on my ID. 4. Was very appreciative of the loaner, have read many VW dealers do not give them out. 4. Was very appreciative of the loaner, have read many VW dealers do not give them out. More

Adam was great ! So attentive, helpful and detailed ! You can tell he really cares about customers ! So attentive, helpful and detailed ! You can tell he really cares about customers ! More

A top notch ser ice rep. Attentive and thorough. Very courteous and considerate of my time. Attentive and thorough. Very courteous and considerate of my time. More

I had a very pleasant experience at the dealership regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was regarding car service..oil change. Team advisor was also very pleasant,very knowledgeable on the services offered and needed. His bedside manner was very pleasant..I will be coming back to the same location as needed More

Service advisor Adam was very courteous and kept me up to date with what was happening with my vehicle. date with what was happening with my vehicle. More

I am upset because I was told that my hood release cable was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous was broke. I have never went under my hood for anything and this dealership is the only ones who have been under my vehicle’s hood from the previous oil change to now. I do believe that a tech accidentally broke it, but I was still charge $600 for the repair, in which I politely decline. I do believe the repair should be done at no cost and don’t think I will be returning to this location for service. More

Have had some issues with warranty service Over the past year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. year. Has been in for warranty work, taking exceptionally long.. Six weeks each time. . But the communication has been very good. More

Wes Tolson was as always helpful. They communicate with the customer very well. Their service department rocks. They communicate with the customer very well. Their service department rocks. More

Service Manager was very attentive, and was able to accommodate my schedule. I did not have to wait too long. accommodate my schedule. I did not have to wait too long. More