Southern Volkswagen Greenbrier - Service Center

Very pleasant I gave them a 4star rating because when I go their for anything that take care of me as soon as they possible can. They are polite ,kind, and if u don I gave them a 4star rating because when I go their for anything that take care of me as soon as they possible can. They are polite ,kind, and if u don't know what you are talking about they listen and find out what is going on More

20000 mile service The service was completed in timely matter and service staff was helpful. I wish the source of the chemical order was discovered. The coupon in the ma The service was completed in timely matter and service staff was helpful. I wish the source of the chemical order was discovered. The coupon in the mail was nice More

Great service experience They did a great work and it was a great experience.will definitely recommend to others,my friends and family. Thank you for taking care of my car. They did a great work and it was a great experience.will definitely recommend to others,my friends and family. Thank you for taking care of my car. More

Top Notch Service. This was a service call for my 70k maintenance and the service was excellent. Tim my service advisor, made the appointment on my behalf, gave me an This was a service call for my 70k maintenance and the service was excellent. Tim my service advisor, made the appointment on my behalf, gave me an estimate on the cost and time to complete the service and he was spot on. I was very please with the service. More

Considerate and Thorough Wes was considerate of my time constraints and advised me regarding the work that needed to be done on my car. He, and mechanic Jason, patiently expl Wes was considerate of my time constraints and advised me regarding the work that needed to be done on my car. He, and mechanic Jason, patiently explained the necessary work needed to keep my car in top running order. I'm grateful to both of them. More

Great experience as always! It was great, easy all questions were answered by my service advisor Ryan and I loved that I was asked updated on my car after I dropped it off It was great, easy all questions were answered by my service advisor Ryan and I loved that I was asked updated on my car after I dropped it off More

Key fob replacement My 2019 Tiguan was delivered with only one key fob. Sales departmart ordered new key fob. Appointment to program new key fob was set and service depar My 2019 Tiguan was delivered with only one key fob. Sales departmart ordered new key fob. Appointment to program new key fob was set and service department manager gave an estimate of 1.5 hour to perform. Job was completed within the 1.5 hour timeframe. Manager was polite and courteous . More

Oil change for my 2016 Passat My service adviser Tim Champion was very courteous and professional. He saw to it that my car's service needs were taken care of in a timely manner. E My service adviser Tim Champion was very courteous and professional. He saw to it that my car's service needs were taken care of in a timely manner. Even though the service center was busy it seemed my wait was not long for my car's oil changed. The service center is nice to wait in while my car was being attended to. More

Great Customer Service! Abby and the service staff at Southern VW were very willing to help me with a rental car and loaner for the 2 weeks my car was in for service. Abby and the service staff at Southern VW were very willing to help me with a rental car and loaner for the 2 weeks my car was in for service. More

Awesome experience! I really appreciate how flexible and honest Ryan was with scheduling. Every employee regardless of department would greet and check on me often which I really appreciate how flexible and honest Ryan was with scheduling. Every employee regardless of department would greet and check on me often which I really appreciated! This is the second time I have brought the car in for an oil change and when I had any questions or concerns, they always have honest answers and solutions. More